SAP SuccessFactors Learning

The Comprehensive Guide
1. Auflage 2018
ISBN: 978-1-4932-1663-5
Verlag: Rheinwerk Verlag GmbH

Buch, Englisch, 680 Seiten, Format (B × H): 184 mm x 236 mm, Gewicht: 1377 g

Reihe: SAP PRESS: englisch

Today’s employees never stop learning—so implement SAP SuccessFactors Learning for everything from routine training to certification updates. Configure and use key SAP SuccessFactors Learning functionality for physical and virtual classrooms: curate online content, manage training curriculum and programs, and evaluate your workforce’s results. Apply experts’ best practices so your SAP SuccessFactors Learning implementation project makes the grade.

Highlights Include:
- User and administrator interfaces
- Instructor-led training
- Content management
- On-the-job training
- Curriculum and program management
- Assessment and evaluation
- Informal learning
- Compliance
- Implementation and project management
- Integration


a. Configuration
Master both basic and advanced configuration so your SAP SuccessFactors Learning implementation meets your organization’s learning needs. With step-by-step instructions, system screenshots, and smart project solutions, this is the ultimate Learning workbook.

b. Online and On-the-Job Training
Everyone learns differently. Optimize SAP SuccessFactors Learning’s diverse learning tools for instructor-led and on-the-job training, from scheduled class offerings and instructor records to resource management and task checklists.

c. Managing Implementation Projects
Hear from the experts what each project phase should entail and when to start it. Understand what makes the planning phase so key for Learning projects, and how you can successfully prepare admin and training teams for their new software.

Autoren/Hrsg.

Yang, Alan

Smith, Joelle

Churin, Alex

Fachgebiete

• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware SAP

Inhaltsverzeichnis

... Foreword ... 19

... Preface ... 21

... Objectives of This Book ... 21

... Who Should Read This Book ... 21

... Structure of This Book ... 22

... Acknowledgments ... 26

1 ... Introduction to SAP SuccessFactors Learning ... 27

1.1 ... Impact of Learning and Development ... 28

1.2 ... The Foundations of SAP SuccessFactors Learning ... 30

1.3 ... Learning in the SAP SuccessFactors HCM Suite ... 42

1.4 ... Summary ... 46

2 ... Implementation and Maintenance Planning ... 47

2.1 ... Implementation Steps and Considerations ... 48

2.2 ... SAP SuccessFactors System Landscape ... 55

2.3 ... Quarterly Release Planning ... 58

2.4 ... Instance Refreshes ... 65

2.5 ... Summary ... 67

3 ... User Interface ... 69

3.1 ... User Permissions ... 69

3.2 ... Learner and Manager Views ... 71

3.3 ... Instructor Views ... 110

3.4 ... Summary ... 119

4 ... Administrator Interface ... 121

4.1 ... Accessing and Navigating Learning Administration ... 121

4.2 ... User Management ... 136

4.3 ... Item Management ... 147

4.4 ... Catalog Management ... 167

4.5 ... Assignment Profiles ... 173

4.6 ... Learning Needs Management ... 179

4.7 ... Summary ... 193

5 ... Instructor-Led Training Management ... 195

5.1 ... Scheduled Item Settings ... 196

5.2 ... Segments and Scheduled Offerings ... 204

5.3 ... Instructor Records ... 215

5.4 ... Resources ... 224

5.5 ... Virtual Learning ... 237

5.6 ... Summary ... 246

6 ... Online Items and Content Management ... 247

6.1 ... Online Content Management ... 248

6.2 ... Content Objects ... 262

6.3 ... Content Packages ... 269

6.4 ... Documents ... 272

6.5 ... iContent ... 273

6.6 ... Integration to Content Providers ... 277

6.7 ... Mobile Content and Offline Player Setup ... 285

6.8 ... Online Content Considerations ... 289

6.9 ... Summary ... 290

7 ... Blended and Other Item Classifications ... 291

7.1 ... “Other” Learning Activities ... 291

7.2 ... On-the-Job Training ... 294

7.3 ... Blended Items ... 306

7.4 ... Summary ... 313

8 ... Curriculum and Program Management ... 315

8.1 ... Curriculum Management ... 317

8.2 ... Program Management ... 348

8.3 ... Automated Processes for Curricula and Programs ... 363

8.4 ... Summary ... 365

9 ... Assessment and Evaluation ... 367

9.1 ... Surveys ... 369

9.2 ... Assessments ... 386

9.3 ... Summary ... 416

10 ... Informal Learning ... 417

10.1 ... Social Learning and SAP Jam ... 418

10.2 ... Recommendations ... 429

10.3 ... Collections ... 432

10.4 ... QuickGuides for User-Generated Content ... 435

10.5 ... Gamification ... 437

10.6 ... Summary ... 440

11 ... Mobile Learning ... 443

11.1 ... Mobile Deployment ... 444

11.2 ... Manual Mobile App Setup ... 451

11.3 ... Mobile Learning Features ... 453

11.4 ... Mobile Content ... 459

11.5 ... Summary ... 467

12 ... Reporting ... 469

12.1 ... Standard Reports ... 470

12.2 ... Report Designer ... 479

12.3 ... Online Report Designer ... 485

12.4 ... Learning Analytics ... 488

12.5 ... Summary ... 490

13 ... Configuration ... 491

13.1 ... Branding ... 492

13.2 ... Global Variables ... 498

13.3 ... Auto-Generating IDs ... 508

13.4 ... Automatic Processes ... 509

13.5 ... Reference Values ... 514

13.6 ... Quick Links ... 528

13.7 ... Record Configuration ... 529

13.8 ... User Settings ... 530

13.9 ... Registration Settings ... 533

13.10 ... System Configuration Settings ... 535

13.11 ... Certificates ... 546

13.12 ... Notifications ... 549

13.13 ... Custom Columns ... 553

13.14 ... Search Selection ... 554

13.15 ... Localization ... 555

13.16 ... Summary ... 562

14 ... SAP SuccessFactors Learning Security ... 563

14.1 ... Security Basics ... 563

14.2 ... User Security ... 576

14.3 ... Administrator Security ... 580

14.4 ... Administrator Account Management ... 586

14.5 ... Summary ... 589

15 ... Integration and Migration ... 591

15.1 ... Data Connectors ... 592

15.2 ... Import/Export Data Tools ... 601

15.3 ... Content Migration ... 603

15.4 ... Integration with SAP SuccessFactors HCM Suite ... 605

15.5 ... Integration with Talent Management ... 619

15.6 ... Additional Integration Options ... 624

15.7 ... Summary ... 629

16 ... Compliance ... 631

16.1 ... Validated SaaS ... 631

16.2 ... U.S. Federal Requirements: Form SF-182 ... 641

16.3 ... Government Reporting ... 656

16.4 ... E-Signature ... 663

16.5 ... Summary ... 668

... The Authors ... 669

... Index ... 671

Über Autor(innen)

Churin, Alex
Alex Churin has more than 20 years of IT experience in a vast array of technologies, from network architecture and computer programming to SAP ERP HCM and SAP SuccessFactors implementations. A certified SAP SuccessFactors Learning consultant, Alex has been working in the SAP ERP HCM and SAP SuccessFactors Learning space for more than 10 years across industries that include pharmaceuticals, telecommunications, energy, life sciences, consumer goods, transportation, public sector, mining, utilities, and banking.

Smith, Joelle
Joelle Smith is an independent learning and collaboration consultant. She has more than 15 years of consulting, implementation, and pre-sales experience in learning, collaboration, and talent management solutions. She has successfully led implementations in various industries, including electrical energy, oil and gas, health care, and government.

Yang, Alan
Alan Yang is an SAP ERP HCM and SAP SuccessFactors solution architect with over 16 years of experience designing and deploying talent management (and, more specifically, learning management) systems. In his recent role as the learning practice director for hyperCision, he led all SAP ERP HCM and SAP SuccessFactors learning engagements, ensuring that customers maximize their technology investments while utilizing industry best practices.