Buch, Englisch, 316 Seiten, Format (B × H): 189 mm x 246 mm, Gewicht: 581 g
Buch, Englisch, 316 Seiten, Format (B × H): 189 mm x 246 mm, Gewicht: 581 g
ISBN: 978-1-138-43519-3
Verlag: Taylor & Francis Ltd
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Chapter 1 Introduction: trends and challenges in IT evaluation; Chapter 2 Answering the challenges: lifecycle evaluation and more; Chapter 3 Project planning for risk, prioritization and benefits; Chapter 4 Project management and post-implementation evaluation; Chapter 5 Developing a balanced business scorecard for IT; Chapter 6 Sink or swim: evaluation as the key to IT outsourcing; Chapter 7 E-valuation (1): not business as usual?; Chapter 8 E-valuation (2): four approaches; Chapter 9 Perennial issues: from infrastructure and benchmarking to mergers and acquisitions;
