The Secrets of Facilitation

2. New, Revised Auflage 2012
ISBN: 978-1-118-20613-3
Verlag: Wiley

Buch, Englisch, 496 Seiten, Format (B × H): 216 mm x 280 mm, Gewicht: 1240 g

This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. This new edition includes new chapters that highlight such timely topics as: facilitating virtual meetings; facilitating very large groups; facilitating conferences; and building an internal facilitator capability. The book also offers new cross-cultural examples, and an ancillary website with forms, checklists and a sample facilitator guide.

Autoren/Hrsg.

Wilkinson, Michael

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftswissenschaften Literatur für Manager
• Wirtschaftswissenschaften Wirtschaftswissenschaften Wirtschaft: Sachbuch, Ratgeber

Inhaltsverzeichnis

INTRODUCTION TO THE 2ND EDITION

INTRODUCTION: A POWERFUL SECRET

I. WHAT IS A FACILITATED SESSION?

II. THE SECRETS TO QUESTIONING

III. THE SECRETS TO PREPARING

IV. THE SECRETS TO STARTING

V. THE SECRETS TO FOCUSING

VI. THE SECRETS TO RECORDING

VII. THE SECRETS TO INFORMATION GATHERING

VIII. THE SECRETS TO CLOSING

IX. THE SECRETS TO MANAGING DYSFUNCTION

X. THE SECRETS TO CONSENSUS BUILDING

XI. THE SECRETS TO ENERGY

XII. THE SECRETS TO AGENDA SETTING

XIII. THE SECRETS TO FACILITATING VIRTUAL MEETINGS

XIV. THE SECRETS TO FACILITATING LARGE GROUPS AND CONFERENCES

XV. THE SECRETS TO FACILITATING CROSS-CULTURAL GROUPS

XVI. THE SECRETS TO BUILDING A FACILITATOR CADRE

XVII. SPECIAL TOPICS

ACKNOWLEDGEMENTS

THE AUTHOR

70 SECRETS OF FACILITATION

INDEX

Über Autor(innen)

Wilkinson, Michael
Michael Wilkinson is founder and managing director for Leadership Strategies– The Facilitation Company, which specializes in facilitation training and in providing facilitators to lead executive retreats and task forces. He was named Facilitator of the Year by the Southeast Association of Facilitators in 2003 and is author of four books.