Webber / Wallace Quality Control for Dummies

1. Auflage 2011
ISBN: 978-1-118-05103-0
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 384 Seiten, E-Book

So you've been asked to lead a quality control initiative? Ormaybe you've been assigned to a quality team. Perhapsyou're a CEO whose main concern is to make your companyfaster, more efficient, and less expensive. Whatever your role is,quality control is a critical concept in every industry andprofession.
Quality Control For Dummies is the straightforward, easyguide to improving your company's quality. It covers all oftoday's available options and provides expert techniques forintroducing quality methods to your company, collecting data,designing quality processes, and more. This hands-on guide givesyou all the tools you'll ever need to enhance yourcompany's quality, including:
* Understanding the importance of quality standards
* Putting fundamental quality control methods to use
* Listening to your customer about quality issues
* Whipping quality control into shape with Lean
* Working with value stream mapping
* Focusing on the 5S method
* Supplement a process with Kanban
* Fixing tough problems with Six Sigma
* Using QFD to win customers over
* Improving you company with TOC
This invaluable reference is written from an unbiased viewpoint,giving you all the facts about each theory with no fuzzy coverings.It also includes steps for incorporating quality into a new productand Web sites packed with quality control tips and techniques. WithQuality Control For Dummies, you'll be able to speedup production, eliminate waste, and save money!

Autoren/Hrsg.

Webber, Larry

Wallace, Michael

Inhaltsverzeichnis

Introduction.
Part I: Understanding the Basics of Quality Control.
Chapter 1: Defining and Explaining Quality Control.
Chapter 2: Understanding the Importance of QualityStandards.
Chapter 3: Using Quality Assurance for the Best Results.
Chapter 4: The Role of Inspection in Quality Control.
Part II: Putting Fundamental Quality Control Methods toUse.
Chapter 5: Starting Down the Road to Quality.
Chapter 6: Detecting the Voice of the Customer in QualityIssues.
Chapter 7: Preparing to Measure Your Current QualityProcess.
Chapter 8: Collecting Your Quality Data.
Chapter 9: Evaluating Quality with Statistics.
Chapter 10: Assessing Quality with Statistical ProcessControl.
Part III: Whipping Quality Control into Shape with LeanProcesses.
Chapter 11: Gathering the Nuts and Bolts of Lean Processes.
Chapter 12: Keeping Your Eyes on the Process: Value StreamMapping.
Chapter 13: Focusing on the 5S Method.
Chapter 14: Empowering Workers to Make Changes with RapidImprovement.
Chapter 15: Looking at Lean Materials and Kanban.
Part IV: Surveying Other Quality Control Techniques.
Chapter 16: Combining the Best of All Worlds in Total QualityManagement.
Chapter 17: Fixing Tough Problems with Six Sigma.
Chapter 18: Delving into Quality Function Deployment.
Chapter 19: Considering the Theory of Constraints.
Part V: The Part of Tens.
Chapter 20: Ten Steps for Incorporating Quality into a NewProduct and/or Process.
Chapter 21: Ten (Or So) Web Sites with Quality Control Tips andTechniques.
Index.

Über Autor(innen)

Larry Webber is a Six Sigma Black Belt and quality improvement facilitator.Michael Wallace has developed quality control software for all types of companies.