Ward / Daniel Benefits Management

How to Increase the Business Value of Your IT Projects
2. Auflage 2012
ISBN: 978-1-118-38160-1
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 368 Seiten, E-Book

The second edition of Benefits Management has been updatedwith current examples, further insights from experience and recentresearch. It shows how the enduring challenges achieving businessvalue from information systems and technology projects can beaddressed successfully. The approach, which is synthesized frombest practices, sound theories and proven techniques from a rangeof management disciplines, is exemplified from the authors'extensive experience of working with a wide range of organizations.The book includes examples from a wide variety of projectsincluding non-IT projects. The book is written in an accessiblestyle, ideal for practicing managers, and includes check lists andtemplates for using the processes, tools and techniques andreal-life case studies of their application and impacts.
The book now also includes:
* International survey results that reinforce the importance ofthe topic, the key management issues and evidence of how the moresuccessful organizations' practices are closely aligned with thosedescribed in the book.
* A Benefits Management Maturity diagnostic which enablesorganizations to understand the reasons for their currentinvestment success levels and then how to increase them.
* Discussion of the role and contribution Project ManagementOffices (PMOs): how they can improve the delivery of value ITprojects.
* Further practical advice and guidance on Program and PortfolioManagement, including findings from the authors' recentresearch in several large organizations.

Autoren/Hrsg.

Ward, John

Daniel, Elizabeth

Über Autor(innen)

John Ward is Emeritus Professor at Cranfield University,School of Management. He was previously Professor of StrategicInformation Systems and Director of the Information SystemsResearch Centre. Prior to joining Cranfield, he worked in industryfor 15 years and continues to be a consultant to a number of majororganizations. As well as publishing many papers and articles, heis co-author of the book Strategic Planning for InformationSystems. He is a Fellow of the Chartered Institute ofManagement Accountants and has served two terms as President of theUK Academy for Information Systems.
Elizabeth Daniel is Professor of Information Managementand Associate Dean of Research and Scholarship at the OpenUniversity Business School (OUBS). Prior to joining OUBS in 2005,she worked in the IS Research Centre at Cranfield School ofManagement. Elizabeth's research has addressed a number ofareas including benefits management and IS in marketing and supplychains. Recent work has included studies of home-based onlinebusinesses and the uses of consumer and employee data. She haspublished many papers in leading academic journals and a number ofmanagement reports.