Waldron Communicating Emotion at Work

1. Auflage 2013
ISBN: 978-0-7456-8068-2
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 200 Seiten, E-Book

Reihe: PKGS - Polity Key Themes in Organizational Communication

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Autoren/Hrsg.

Waldron, Vincent R.

Inhaltsverzeichnis

List of Figures and Tables.
Preface
1 Emotional Connections: Intersections of Communication, Work,and Feeling.
2 Communicating Emotion: Levels of Organization and Forms ofExpression.
3 Emotional Occupations.
4 Work Relationships: Getting Emotional with Peers, Supervisors,and Others.
5 Emotion and Organizational Morality.
6 Emotional Trends.
References.

Über Autor(innen)

Vincent R. Waldron is Professor of Communication Studies at Arizona State University.