Communicating Across Cultures

1. Auflage 1999
ISBN: 978-1-57230-445-1
Verlag: Guilford Press

Buch, Englisch, 310 Seiten, Format (B × H): 154 mm x 230 mm, Gewicht: 490 g

Reihe: The Guilford Communication Series

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Autoren/Hrsg.

Ting-Toomey, Stella

Fachgebiete

• Interdisziplinäres Wissenschaften Wissenschaft und Gesellschaft | Kulturwissenschaften Kulturwissenschaften
• Sozialwissenschaften Medien- und Kommunikationswissenschaften Kommunikationswissenschaften

Inhaltsverzeichnis

PrefaceI. Conceptual Foundations1. Intercultural Communication: An Introduction2. Mindful Intercultural Communication: An Identity Negotiation PerspectiveII. The Intercultural Communication Process: Dissimilar Assumptions3. Value Orientations and Intercultural Encounters4. Mindful Intercultural Verbal Communication5. Mindful Intercultural Nonverbal CommunicationIII. Boundary Regulation and Intergroup Interpersonal Relationship Developments6. Identity Contact and Intergroup Encounters7. Intercultural Personal Relationship Development: Identity- and Relational-Based Themes8. Constructive Intercultural Conflict ManagementIV. Identity Transformation and Transcultural Competencies9. Identity Change and Intercultural Adaptation10. Transcultural Communication Competence

Über Autor(innen)

Stella Ting-Toomey, PhD, is Professor of Speech Communication at California State University, Fullerton. The author or editor of 11 books, she has published extensively on cross-cultural facework, intercultural conflict, Asian communication patterns, and the effective identity negotiation model. She has lectured widely throughout the United States, Asia, and Europe, and is an experienced trainer in the area of transcultural communication competence.