Thomas The Basics of Project Evaluation and Lessons Learned

Erscheinungsjahr 2011
ISBN: 978-1-4398-7252-9
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: 0 - No protection

E-Book, Englisch, 161 Seiten

Reihe: Basic and Clinical Dermatology

How do you determine if your project was a success (beyond being within budget and completed on time)? How do you determine the impact of a project? How do you capture valuable knowledge from a current or past project to enhance future programs? The answer to all three questions is through project lessons learned.
Recipient of the 2012 PMI David I. Cleland Project Management Literature Award

Although lessons learned provide invaluable information for determining the success or failure of projects, a systematic method for conducting lessons learned is critical to the ongoing success of your projects, programs, and portfolios. The Basics of Project Evaluation and Lessons Learned details an easy-to-follow approach for conducting lessons learned on any project, in any organization. Whether your job entails running small projects from a home-based business or managing large projects as a part of an international supply chain, this book will be of great benefit. It outlines a well-indexed strategy to capture, categorize, and control lessons based on best practices.
Reinforcing the project standards as outlined in the Project Management Body of Knowledge (PMBOK® Guide) published by the Project Management Institute (PMI®), the book incorporates the five Project Management Process Groups (Initiating, Planning, Executing, Monitoring/Controlling and Closing). It also integrates the nine Project Management Knowledge Areas—Communications, Cost, Human Resources, Integration, Procurement, Quality, Risk, Scope and Time. Synthesizing essential concepts of project evaluation and lessons learned into an easy-to-follow process, the book:

- Outlines a practical 10-step process for conducting effective lessons learned

- Includes a wealth of project job aids, including templates, checklists, forms, and a Project Evaluation Resource Kit (PERK) on the accompanying CD

- Is supported by a comprehensive website at http://www.lessonslearned.info

Based on more than a decade of research supported by renowned experts in the field of evaluation, this practical guide delivers the necessary resources for active engagement. It introduces innovative concepts, improved models, and highlights important considerations to help you gain a multi-dimensional perspective of project evaluation in the context of lessons learned.

Zielgruppe

Product developers and engineers in specializing manufacturing operations.

Autoren/Hrsg.

Thomas, Willis H.

Fachgebiete

• Technische Wissenschaften Maschinenbau | Werkstoffkunde Produktionstechnik Fertigungstechnik
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Project Management Overview
What is a Project?
Why Project Management
Who is a Project Manager?
Where are the Boundaries of Project Management?
How do Programs and Portfolios Differ?
Who is a Lessons Learned Project Team Member?
Which Project Organization?
What PMO?
Foundations of Evaluation
Evaluation Approaches and Models
Classifications of Evaluations
What is Component Evaluation?
How does Summative and Formative Evaluation Differ?
How does Descriptive Knowledge and Evaluative Knowledge Differ?
What is Tacit and Explicit Knowledge?
What is DIKUD CONTINUUM?
Origins of Lessons Learned in Project Management
What are Lessons Learned?
How are Lessons Learned Used?
How should Lessons Learned be Conducted?
Is Intra-project Learning Feasible?
Is Conducting Lessons Learned Worth the Investment?
Challenges with Lessons Learned
Ten concerns Organizations Experience with Lessons Learned
Identifying Lessons Learned
Collecting Lessons Learned
Facilitating Lessons Learned
Analyzing Lessons Learned
Documenting Lessons Learned
Maintaining Lessons Learned
Distributing Lessons Learned
Presenting Lessons Learned
Applying Lessons Learned
Managing Lessons Learned
Lessons Learned Tools and Techniques
Tools
Techniques
Best Practices and Benchmarking
What are Really Best Practices?
How do Good, Better and Best Practices Apply to Lessons Learned?
What is Benchmarking?
What Scales Can be used for Benchmarking?
Lessons Learned Case Studies
NASA
CALVIN
Kentucky Transportation System
Bellcore
Hurricane Katrina
Real Life Lessons Learned Scenarios
Supply Chain Management
Human Resource Management
Learning Management
Information Technology
Advancing Lessons Learned through Evaluation
Re-evaluation
Meta-evaluation
Meta-analysis
Performance Needs Assessment
SWOT Analysis
ADDIE
DMAIC
Implementing a Lessons Learned System
How do You Determine System Requirements
How can You Configure a Repository
How do You Establish a LL Community of Practice

Appendix A: Glossary
Appendix B: References

Über Autor(innen)

Willis H. Thomas, PhD, PMP, CPT is the Associate Director of Learning Management for Pfizer/Wyeth Research, Montvale, New Jersey.