Somani Mastering Microsoft Dynamics 365 Customer Engagement

An advanced guide to developing and customizing CRM solutions to improve your business applications
2. Auflage 2019
ISBN: 978-1-78899-383-8
Verlag: De Gruyter
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 572 Seiten

No detailed description available for "Mastering Microsoft Dynamics 365 Customer Engagement".

Autoren/Hrsg.

Somani, Deepesh

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement
• Mathematik | Informatik EDV | Informatik Technische Informatik Systemverwaltung & Management
• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Microsoft Programmierung
• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Software Engineering

Inhaltsverzeichnis

Table of Contents - Working with Sales
- Working with Service
- Working with Marketing
- Understanding the New Unified User Interface
- Designing Unified Interface Apps
- Customization Enhancements in Dynamics 365
- Business Process Flows and Rules in Dynamics 365
- Client-Side Scripting
- Plugin Development with Dynamics 365
- Working with the XRM Framework
- Mobile Enhancements in Dynamics 365
- Virtual Entities in Dynamics 365
- Working with Dynamics 365 Portals
- Configuration Enhancements in Dynamics 365
- Analytics with Dynamics 365 (Word and Excel Templates)

Über Autor(innen)

Somani Deepesh:
Deepesh Somani is a Microsoft Dynamics CRM architect/practice lead at Dynamisity and a corporate trainer. He has been a Microsoft MVP awardee since 2015 and was recognized as one of the top 50 CRM bloggers in 2019 by Feedspot. He has developed 14 free tools with 7,000 downloads and a Learning Dynamics CRM app with 1,500 downloads and 4.4 rating on the Play Store. He is experienced in working in different domains with teams from many countries and multinational companies and has authored two other Packt books.