Sigala / Mich / Murphy Information and Communication Technologies in Tourism 2007

Proceedings of the International Conference in Ljubljana, Slovenia, 2007
2007
ISBN: 978-3-211-69566-1
Verlag: Springer Wien
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 556 Seiten, eBook

The 14th ENTER Conference had the theme "Connecting Destinations: New Technologies, New Thinking, New Solutions." This focus reflects efforts to gather cutting-edge academic research and industry applications to address the challenges of ICT advances fostering a globally networked and connected village. The diverse studies including theoretical, empirical, experimental, case studies and policy, all address a myriad of topics, themes, disciplines and approaches, thereby ensuring that any reader will find several studies of interest to them. This year’s proceedings are comprised of 50 research papers that have been double – blind peer reviewed by at three reviewers and represent the global corpus of state-of-the art ICT Travel and Tourism research.

Zielgruppe

Research

Autoren/Hrsg.

Sigala, Marianna

Mich, Luisa

Murphy, Jamie

Inhaltsverzeichnis

Recommender/Support Systems.- RESA - An Automated Speech Based Hotel Room Booking Call Centre Agent.- A Speech Dialog System (SDS) as an Additional Communication Channel in Tourism — a Vision for the Destination of Innsbruck.- Connecting Destinations with an Ontology-Based e-Tourism Planner.- A High Level Model for Developing Intelligent Visual Travel Recommender Systems.- Developing a Conversational Travel Advisor with ADVISOR SUITE.- Web-based Recommenders for Personalized City Tours: A Usage Analysis.- Consumer Behaviour.- Consumer Behaviour in e-Tourism.- Similarities in Information Search of City Break Travelers — A Web Usage Mining Exercise.- Quo Vadis Homo Turisticus? Towards a Picture-based Tourist Profiler.- Mobile Tools and Applications.- Adaptation of Storytelling to Mobile Entertainment Service for Site-Specific Cultural and Historical Tour.- Behavioural Impacts of Mobile Tour Guides.- Mobile Positioning Data in Tourism Studies and Monitoring: Case Study in Tartu, Estonia.- CAIPS: A Context-Aware Information Push Service in Tourism.- Exploring Tourist Satisfaction with Mobile Technology.- Virtual Communities.- Combination of Information Sources in Travel Planning A Cross-national Study.- Virtual Travel Communities: Self-Reported Experiences and Satisfaction.- Virtual Tourism Content Network TANDEM - A Prototype for the Austrian Tourism Industry.- eBusiness Models.- Assessing eBusiness Models of U.S. Destination Marketing Organizations.- Architectural Scenarios Supporting e-Business Models for a DMS.- Tour Operators in an eBusiness World The Challenge of Change.- Website Design and Functionality.- A Review of Hospitality Website Design Frameworks.- An Experimental Usability Study for Augmented Reality Technologies in the Tourist Sector.- A Conceptual Framework of Persuasive Architecture of Tourism Websites: Propositions and Implications.- The Persuasive Architecture of Destination Websites: The Effect on First Impressions.- Evaluation of the Usability of Chinese Destination Management Organisation Websites.- The Websites of a Tourism Destination: A Network Analysis.- Destination Systems and Networks.- Collaboration Agents.- Destination Management Systems: Technical Challenges in Developing an eTourism Platform for Accessible Tourism in Europe.- Electronic Customer Care in Tourist Destinations — Exploring the Effects of Offer Inquiry Systems.- User Perspectives.- Identification of Six Socio-types of Internet Users and their Impact on the Interactivity of Tourism Websites.- Exploring the Use of Emotional Features at Romantic Destination Websites.- The Contribution of Technology-Based Heritage Interpretation to the Visitor Satisfaction in Museums.- eMarketing.- Towards a Web-based Marketing Process Framework for City-based National Tourism Organizations.- An Assessment of Innovation in Web Marketing: Investigating American Convention and Visitors Bureaus.- An Analysis of Hotel Trademark Abuse in Pay-Per-Click Search Advertising.- Annotating Accommodation Advertisements Using CERNO.- The Fototeddy Strategy — Web Site Attraction Through Physical Interaction.- Integrated Electronic Customer Relationship Management (CRM) for Alpine Tourist Destinations: Drivers and an Adoption Framework.- Measurement and Metrics.- Exploring Email Service Quality (EMSQ) Factors.- Take Me Back: Validating the Wayback Machine as a Measure of Website Evolution.- e-Business W@tch in the Tourism Sector.- Strategy.- The Relationship between Business Strategy and Internet Evolution: Investigating the Miles and Snow Typology.- Internet Use by Hospitality SMEs in Alpine Destinations.- The Strategic Impact of the Internet on the Tourism Industry.- Online Services.- Reviewing the Use of Online Services by the Tourism Industry in an Emerging Market: The Case of Thailand.- Developing Web-Based Tourist Information Tools Using Google Map.- Online Pricing Practice of Air Tickets: The Case of Hong Kong.- eLearning.- eTourism Curriculum Development: A Destination Management Organisation Perspective.- E-learning as a Tool for Knowledge Creation in International Hotel Companies.- Analyzing Research Collaborations of Information Technology Publications in Leading Hospitality and Tourism Journals: 1986–2005.