Buch, Englisch, 104 Seiten, Book, Format (B × H): 155 mm x 235 mm
with Respect to Patient-Care Provider
Buch, Englisch, 104 Seiten, Book, Format (B × H): 155 mm x 235 mm
Reihe: SpringerBriefs in Speech Technology
ISBN: 978-3-319-11685-3
Verlag: Springer International Publishing
The book provides an look at the role of Avatars and Virtual Agents in the delivery of healthcare. It also closely examines the rate of patient satisfaction with such avatars and virtual agents at various stages of healthcare delivery. This book discusses the evolution of health care with respect to customer service. The author then covers the industry changes in respect to patient-care provider relations & customer satisfaction. Presents a look at how content and technological aspects must be taken into consideration for design & usability purposes.
Zielgruppe
Research
Autoren/Hrsg.
Weitere Infos & Material
Introduction.- Healthcare provider Patient relations in the digital era.- The definition of virtual Agents & Avatars.- Agents applied in health care.- Other effects on the industry.
