Driving Innovation in Service Organisations

A Study in the German Airport Industry
2013
ISBN: 978-3-8349-3406-2
Verlag: Gabler Verlag

Buch, Englisch, 196 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 3401 g

Reihe: Markt- und Unternehmensentwicklung Markets and Organisations

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.

Zielgruppe

Research

Autoren/Hrsg.

Scheler, Jessica

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Sonstige Dienstleistungssektoren
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Transport- und Verkehrswirtschaft

Inhaltsverzeichnis

Systematic Review of the Service Dominant Logic-Literature.- Opportunities and challenges for the German Airport Industry.- Drivers and barriers influencing the ability to innovate in service organizations.
-Typology of innovation opponents

Über Autor(innen)

Scheler, Jessica
Dr. Jessica Scheler wrote her dissertation under the supervision of Prof. Dr. Kathrin Möslein at the Center for Leading Innovation and Cooperation (CLIC) at HHL – Leipzig Graduate School of Management. She now works in innovation management in the technology sector.