Organizational Resilience in Hospitality and Tourism

1. Auflage 2024
ISBN: 978-1-032-27096-8
Verlag: Routledge

Buch, Englisch, 216 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 465 g

Reihe: Routledge Studies in Management, Organizations and Society

Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

Zielgruppe

Postgraduate

Autoren/Hrsg.

Rozkwitalska-Welenc, Malgorzata

Borzyszkowski, Jacek

Basinska, Beata A.

Okumus, Fevzi

Karatepe, Osman M.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Management Strategisches Management
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien

Inhaltsverzeichnis

Introduction   Chapter 1. Organizational Resilience, Related Constructs and the VUCA Concept in Organizational Studies   Chapter 2. Organizational Resilience and Related Concepts in Hospitality and Tourism Management Studies   Chapter 3. The Conceptual Model of Organizational Resilience in Hospitality and Tourism   Chapter 4. Organizational Resilience in Polish Hospitality and Tourism Organizations   Chapter 5. Organizational Resilience in Hospitality and Tourism Organizations in Türkiye   Chapter 6. Organizational Resilience in Hospitality and Tourism Organisations in the United States   Chapter 7. Concluding remarks

Über Autor(innen)

Malgorzata Rozkwitalska-Welenc is a Professor in Economics, Management, and Quality Sciences and works as a Professor at WSB Merito University in Gdansk, Poland.

Jacek Borzyszkowski is a doctor habilitated in Economics, Management, and Quality Sciences and works as an Associate Professor at WSB Merito University in Gdansk, Poland.

Beata A. Basinska is an Associate Professor of Work and Organizational Psychology in the Faculty of Management and Economics at Gdansk University of Technology, Poland.

Fevzi Okumus is the Central Florida Hotel and Lodging Association Preeminent Chair Professor within the Hospitality Services Department at the University of Central Florida’s Rosen College of Hospitality Management, USA.

Osman M. Karatepe is a Professor of Marketing in the Faculty of Tourism at Eastern Mediterranean University, North Cyprus, Türkiye.