Emotions at Work - Normative Control, Organizations & Culture in Japan & America

Erscheinungsjahr 2002
ISBN: 978-0-674-00858-8
Verlag: Harvard University Press

Buch, Englisch, Band 213, 304 Seiten, Format (B × H): 164 mm x 235 mm, Gewicht: 567 g

Reihe: Harvard East Asian Monographs

Our work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display—all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

Autoren/Hrsg.

Raz, Aviad E.

Fachgebiete

• Geisteswissenschaften Geschichtswissenschaft Weltgeschichte & Geschichte einzelner Länder und Gebietsräume Geschichte einzelner Länder Asiatische Geschichte
• Sozialwissenschaften Soziologie | Soziale Arbeit Soziologie Allgemein
• Sozialwissenschaften Psychologie Psychologie / Allgemeines & Theorie Psychologie: Allgemeines

Über Autor(innen)

Raz, Aviad E.
Aviad E. Raz is Associate Professor of Sociology at Ben-Gurion University of the Negev.