Digital Transformation for Greater Customer Benefit and Efficiency

Just Do It! Achieving Digital Transformation Excellence with the i4X® Framework
Erscheinungsjahr 2025
ISBN: 978-3-658-47350-1
Verlag: Springer

Buch, Englisch, 115 Seiten, Format (B × H): 148 mm x 210 mm, Gewicht: 182 g

Digital transformation is not an end in itself. The focus of this process must always be on enhancing customer benefits and improving the efficiency of service provision. Only in this way can digital transformation be meaningful and successful for companies. The authors of this book demonstrate how transformation excellence can be achieved using the i4X® framework: In four steps—Insight, Ignite, Innovate, and Implement—the systematic execution of digital transformation initiatives takes place. The i4X® framework has emerged from entrepreneurial practice and is scientifically grounded. Numerous examples and illustrations facilitate its application in companies, in line with the authors' motto: Just do it!

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Pufall, Andreas

Jäckle, Steffen

Fachgebiete

• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation

Inhaltsverzeichnis

Digital Transformation – the Customer Company Excellence Matrix (CCXM).- Development of a Digital Transformation Strategy with the i4X® Framework in Four Phases.- Insight: Reliably Determine the Digital Maturity Level of the Organization.- Ignite: Ignite the Spark within the Organization.- Innovate: The Systematic Derivation of Innovation Impulses.- Implement: The Successful Implementation.

Über Autor(innen)

Prof. Dr. Steffen Jäckle is a Professor of Marketing, Sales, and Digital Transformation at Ravensburg-Weingarten University of Applied Sciences and the Director of the Steinbeis Transfer Center for Business Development Excellence.

Prof. Dr. Andreas Pufall is a Professor of Systems Engineering and Operations Management at Ravensburg-Weingarten University of Applied Sciences and the Director of the Steinbeis Transfer Center for Production and Product Development.