Pilnick / Hindmarsh / Gill Communication in Healthcare Settings

Policy, Participation and New Technologies
1. Auflage 2010
ISBN: 978-1-4443-2403-7
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 160 Seiten, E-Book

This book presents an international snapshot of communication inhealthcare settings and examines how policies, procedures andtechnological developments influence day to day practice.
* Brings together a series of papers describing features ofhealthcare interaction in settings in Australasia, the U.S.A,continental Europe and the UK
* Contains original research data from previously under-studiedsettings including professions allied to medicine,telephone-mediated interactions and secondary care
* Contributors draw on the established conversation analyticliterature on healthcare interaction and broaden its scope byapplying it to professionals other than doctors in primarycare
* Examines how issues relating to policy, procedure or technologyare negotiated and managed throughout daily healthcarepractice

Autoren/Hrsg.

Pilnick, Alison

Hindmarsh, Jon

Gill, Virginia Teas

Inhaltsverzeichnis

List of Contributors.
1 Beyond 'doctor and patient': developments in the study ofhealthcare interactions (Alison Pilnick, Jon Hindmarsh andVirginia Teas Gill).
2 Dialling for donations: practices and actions in the telephonesolicitation of human tissues (T. Elizabeth Weathersbee andDouglas W. Maynard).
3 Managing medical advice seeking in calls to Child Health Line(Carly W. Butler, Susan Danby, Michael Emmison and KarenThorpe).
4 Practitioners' accounts for treatment actions andrecommendations in physiotherapy: when do they occur, how are theystructured, what do they do? (Ruth Parry).
5 'I've put weight on cos I've bin inactive, cos I've 'ad meknee done': moral work in the obesity clinic (HelenaWebb).
6 Progressivity and participation: children's managementof parental assistance in paediatric chronic pain encounters(Ignasi Clemente).
7 Embedding instruction in practice: contingency andcollaboration during surgical training (Marcus Sanchez Svensson,Christian Heath and Paul Luff).
8 Creating history: documents and patient participation innurse-patient interviews (Aled Jones).
9 Listening to what is said - transcribing what is heard:the impact of speech recognition technology (SRT) on the practiceof medical transcription (MT) (Gary C. David, Angela CoraGarcia, Anne Warfi eld Rawls and Donald Chand).
Index.

Über Autor(innen)

Alison Pilnick is Reader in Language, Medicine and Societyin the School of Sociology and Social Policy, University ofNottingham.
Jon Hindmarsh is Reader in Work Practice and Technologyin the Department of Management at King's College London.
Virginia Teas Gill is an Associate Professor in theDepartment of Sociology and Anthropology at Illinois StateUniversity.
All three editors have published widely on healthcareinteractions for both sociological and healthcare audiences.