The Role of Emotional Intelligence and Artificial Intelligence in Organizations

Harmonizing Human and Machine
1. Auflage 2025
ISBN: 978-1-041-00072-3
Verlag: Taylor & Francis

Buch, Englisch, 360 Seiten, Format (B × H): 178 mm x 254 mm, Gewicht: 449 g

The Role of Emotional Intelligence and Artificial Intelligence in Organizations analyzes the synergistic relationship between two revolutionizing forces EI and AI in determining the future of work and leadership. The book offers a novel approach to how emotional intelligence enriches human-centered management, whereas artificial intelligence enhances data-driven decision-making and operational effectiveness.

Combining psychology, technology, and organizational strategy, the book is a perfect fit for business leaders, HR professionals, organizational psychologists, scholars, and students of management and leadership. It delves into how bringing EI and AI together can lead to resilient, adaptive, and innovative workplace cultures.

Through practical examples, case studies, and research-driven insights, readers will learn how to balance emotional intelligence with technological progress to improve collaboration, leadership performance, employee engagement, and ethical AI implementation. The book also tackles issues like digital exhaustion, AI bias, and upholding human values in automated settings.

Readers will receive actionable tools and strategic advice to navigate an ever-changing organizational environment ensuring both technological advancement and emotional health are given priority for long-term success.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Pandey, Jay Kumar

Rai, Mritunjay

Ray, Samrat

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Management: Führung & Motivation
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Unternehmenskultur, Corporate Governance

Inhaltsverzeichnis

Chapter 1:  The Roles of Artificial Intelligence and Emotional Intelligence in Marketing Organizations Chapter 2: PLS Algorithm for Personal Traits of Leaders and Innovative Behaviour of Lecturers in Organizations Chapter 3: Determinants of emotional attachment to a tourist destination: A qualitative analysis using Generative AI and bibliometric analysis Chapter 4: The Interplay of Artificial Intelligence and Human-Centered Management Practices Chapter 5: Empathy Meets Algorithms: Building Human-Centric Workplaces with Emotional and Artificial Intelligence Chapter 6: Modeling Emotional Intelligence and Organizational Ambidexterity among Academic Leaders in Higher Education Institutions Chapter 7: Unlocking the Potential of Emotional Intelligence in Higher Education Institutions Chapter 8: Strategies for Leaders To Harness Both Emotional Intelligence (EI) And Artificial Intelligence (AI) For Organizational Growth Chapter 9: Hearts and algorithms: A rhapsody of emotions and codes in organizational dynamics Chapter 10: Leveraging Emotional and Artificial Intelligence for Sustainable Customer Retention: Developing a hybrid framework for analytics Chapter 11: Strengthening Africa’s Economy With Emotional Intelligence And Artificial Intelligence Chapter 12: Encouraging organizations to embrace El and Al for sustainable success Chapter 13: The limitations and risks associated with combining emotional intelligence (EI) and artificial intelligence (AI) in organizations

Über Autor(innen)

Dr. Jay Kumar Pandey is currently working as an Assistant Professor in the Department of Electronics and Communication Engineering at Shri Ramswaroop Memorial University, Barabanki (U.P.) India. Dr. Pandey has completed his Ph.D in 2022. Dr. Pandey has done his M.Tech with specialization in Power Control (Instrumentation) and also done his MBA from Finance and Marketing. His subjects of interest are related to Artificial Intelligence, Biomedical Image Processing, Image Processing, IoT, Machine Learning and Solar PV. Dr. Pandey has published 4 edited book in IGI and Apple Academy & CRC Press. He has 14 years of teaching and research experience has published more than 20 research papers in national and international journals /conferences & more than 15 Book Chapters. Dr. Pandey is also Editor of Journal of Technology Innovations and Energy United States.

Dr. Mritunjay Rai is currently working as an Assistant Professor in the Department of Electrical & Electronics Engineering at Shri Ramswaroop Memorial University, Barabanki (U.P.) India. Dr. Rai has completed his Ph.D. in Thermal imaging applications in the department of Electrical Engineering from IIT-ISM Dhanbad, Master of Engineering (with distinction) in Instrumentation and Control from Birla Institute of Technology-Mesra, Ranchi, and B.Tech in ECE from Shri Ramswaroop Memorial College of Engineering and Management, Lucknow. Dr. Rai has more than 12 years of working experience in research as well as academics. In addition, he has guided several UG and PG projects. He has published many research articles in reputed journals published by Springer, Elsevier, IEEE, Inderscience, and MECS. He has contributed many chapters to books published by Intech Open Access, CRC, IGI Global, and Elsevier. He is an editor of books (edited) published by reputed publishers Wiley, AAP, NOVA & amp; IGI.

Dr. Samrat Ray is serving as the Dean and Head of International Relations at IIMS, Pune. He has completed his PhD from St. Petersburg, Russia in the field of economics and management at Peter the Great Saint Petersburg Polytechnic University. He has worked under the Russian government in various advanced fields of neuro marketing, sensory marketing, behavioural economics and big data innovations in the top ten Russian research framework laboratories in Moscow. Additionally, he has completed three master's degrees with distinction from premier European and Indian universities in advanced management sciences. He is a prolific author and researcher, having more than 50 Scopus-indexed publications in peer-reviewed journals from reputed publishers like Sage, Elsevier, Frontiers, and Hindawi belonging to the Q1 segment.

Dr. Ray has been the author of six international and national patents on innovation and marketing management from the USA, Australia, India and Canada. He has served as a keynote speaker and conducted management development programs for various Fortune 500 companies in Europe and Dubai. He has also been the author of two books on machine learning and artificial intelligence. He has international experience working with Dubai Education departments to start new courses and training programs and has been involved with the Russian Innovation Network and Russian education forums. Moreover, he has also been involved with incubations at IIM Calcutta for strategy and policy-making for new start-ups and provided consulting for new start-up companies. Currently, he is ranked in the top two percent of global scientists and 47th in Russia in management sciences by the AD science research index for global ranking 2023 for scientists. He has also been the recipient of various honors and prizes globally for his contribution to management sciences.