Pal Implementing Microsoft Dynamics 365 Customer Engagement

Configure, customize, and extend Dynamics 365 CE in order to create effective CRM solutions
1. Auflage 2020
ISBN: 978-1-83855-088-2
Verlag: De Gruyter
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 426 Seiten

No detailed description available for "Implementing Microsoft Dynamics 365 Customer Engagement".

Autoren/Hrsg.

Pal, Mahender

Fachgebiete

• Mathematik | Informatik EDV | Informatik Technische Informatik Hardware: Grundlagen und Allgemeines
• Naturwissenschaften Biowissenschaften Angewandte Biologie Bioinformatik
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Bioinformatik

Inhaltsverzeichnis

Table of Contents - Introduction to Dynamics 365 CE
- Implementation Methodology

- Requirement Gathering and Analysis

- Prepare Functional and Technical Design Documents
- Configuring Your Dynamics 365 CE Organization
- Customizing Dynamics 365 CE
- Extending Dynamics 365 CE
- Integrating Dynamics 365 CE with Other Applications
- Business Intelligence and Reporting
- Testing and User Training Planning
- Migration and Upgrade
- Deployment and Go-Live Support

Über Autor(innen)

Pal Mahender:

Mahender Pal is a Microsoft Dynamics 365 CE solution architect, trainer, and author. He started working with Dynamics CRM 3.0 and has used Microsoft Dynamics products professionally for more than 12 years. He loves to contribute to the community and has been awarded the Most Valuable Professional award 7 times. Mahender is the author of Microsoft Dynamics CRM 2011 Application Design and Microsoft Dynamics 2015 Application Design, for Packt Publishing, both of which cover developing xRM solutions using Dynamics CRM.