Revisiting Trustworthiness in Social Interaction

1. Auflage 2022
ISBN: 978-1-032-24956-8
Verlag: Routledge

Buch, Englisch, 202 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 454 g

Reihe: Routledge Research in Language and Communication

Bringing together trust research, rhetoric, ethnomethodology and conversation analysis, this book formulates an analytical program for conceptualizing and defining trustworthiness as an empirical research object in social interaction.

Revisiting Trustworthiness in Social Interaction examines trustworthiness as a relational and dynamic concept. It reviews sociological and rhetorical approaches to the study of trustworthiness and respecifies it as an interactional phenomenon displayed, tested and negotiated by participants in social interaction. It identifies four participant orientations of trustworthiness that may be foregrounded in peoples’ dynamic identity projects, and it defines the phenomena 'character-bound displays' and 'sequential negotiation of character', both indicative of participants’ orientation to trustworthiness. In this way, the book turns the theoretical concept of trustworthiness into an empirical object of interaction analysis, pointing to a vast number of interactional indicators, which allow interaction analysts to explore if and how interactants orient to trustworthiness in an encounter. Exemplary cases from both mundane and institutional encounters are analyzed using ethnomethodological multimodal conversation analysis showing how trustworthiness is done, challenges, achived, negotiated and lost in interaction.

The intended audiences are scholars of conversation analysis, ethnomethodology, rhetoric and the social sciences, especially communication, organizational and leadership studies, and their students.

Zielgruppe

Academic and Postgraduate

Autoren/Hrsg.

Nielsen, Mie Femø

Nielsen, Ann Merrit Rikke

Fachgebiete

• Geisteswissenschaften Sprachwissenschaft Sprachwissenschaften

Inhaltsverzeichnis

1. Introduction

2. Doing EM/CA research of inferred social phenomena

3. Defining trustworthiness as an interactional phenomenon

4. Methodology and data

5. Orientation to truth and honesty

6. Orientation to stake and interest

7. Orientation to knowledge and ability

8. Orientation to consistency and predictability

9. Concluding discussion

Index

Über Autor(innen)

Mie Femø Nielsen is a Professor in the Department of Nordic Studies and Linguistics at the University of Copenhagen, Denmark.

Ann Merrit Rikke Nielsen is a Postdoc in the Department of Nordic Studies and Linguistics at the University of Copenhagen, Denmark.