Macrae Close Calls

Managing Risk and Resilience in Airline Flight Safety
2014
ISBN: 978-1-137-37612-1
Verlag: Palgrave Macmillan UK
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 239 Seiten

Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.

Autoren/Hrsg.

Macrae, C.

Inhaltsverzeichnis

1;Cover;1
2;Contents;6
3;Foreword;8
4;Preface;10
5;1 Searching for Risk and Resilience;16
5.1;Making sense of safety;19
5.2;Bracketing the problem;24
5.3;Organisations, risk and knowledge;26
5.4;A bird's eye view;37
6;2 Airlines, Incidents and Investigators;40
6.1;Vignettes of incidents in the field (and the air);43
6.2;Organising airline flight safety;55
6.3;The work of flight safety investigators;65
7;3 Understanding and Interpreting Safety;72
7.1;Safety-critical assumptions;74
7.2;Concepts of organisational safety;82
7.3;Practical theories of safety and risk;89
8;4 Analysing and Assessing Risk;104
8.1;Qualities of resilient practice;105
8.2;Assessing organisational risk resilience;119
9;5 Overseeing and Monitoring Safety;129
9.1;The work of safety oversight;130
9.2;The challenges and risks of knowledge;143
10;6 Identifying and Constructing Risks;153
10.1;A vigilant approach to interpretive work;154
10.2;Producing and using suspicion and doubt;164
11;7 Improving and Evaluating Safety;180
11.1;The nature of oversight and improvement;181
11.2;Creating networks of participation around risks;187
11.3;Appraising the value of safety improvement;201
12;8 Organising Resilience;207
12.1;Practical sources of safety;211
12.2;Organisational proximity and diagnosis;214
12.3;Ignorance and early warnings;216
12.4;Disruptions and epistemic work;220
12.5;Rethinking resilience and high reliability;223
12.6;Coda;229
13;References;231
14;Index;238