Lethbridge Democratic Professionalism in Public Services

1. Auflage 2019
ISBN: 978-1-4473-4212-0
Verlag: Policy Press
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 196 Seiten

Democratic professionalism is an approach that enables public service professionals to work more democratically with clients, patients, students and other public service users. This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world. It considers the conflicts and tensions of being an activist and a professional and provides a vision for a future democratic professionalism.

Autoren/Hrsg.

Lethbridge, Jane

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziale Arbeit/Sozialpädagogik Soziale Dienste, Soziale Organisationen
• Sozialwissenschaften Politikwissenschaft Politische Systeme Verwaltungswissenschaft, Öffentliche Verwaltung

Inhaltsverzeichnis

Creating democratic public services

A conceptual model of democratic professionalism

Identifying diverse sources of expertise

Developing an inclusive public sphere

How to take action?

Conclusion

Über Autor(innen)

Lethbridge, Jane
Jane Lethbridge has worked on public service issues for over 20 years, with experience of management and project implementation in both the public and NGO sectors. She has worked for the Public Services International Research Unit (PSIRU),University of Greenwich since 2001.