Fallibility at Work

Rethinking Excellence and Error in Organizations
Softcover Nachdruck of the original 1. Auflage 2017
ISBN: 978-3-319-87523-1
Verlag: Springer International Publishing

Buch, Englisch, 160 Seiten, Previously published in hardcover, Format (B × H): 148 mm x 210 mm, Gewicht: 241 g

This book is published open access under a CC BY 4.0 license. 

This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs a communication climate where it is normal to voice opinions, admit mistakes, and ask for help in critical situations. The book builds on interviews with practitioners in healthcare, aviation, IT, public governance, and industry. It connects narratives from these fields with theories from organizational psychology and philosophy, as well as from positive organizational scholarship. In the final chapter, an overall ethics of fallibility at work is outlined. Fallibility at Work contributes to research in multiple academic disciplines, but also reaches out to practitioners who are interested in the connections between error and excellence in organizations.

Zielgruppe

Research

Autoren/Hrsg.

Kvalnes, Øyvind

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Management Risikomanagement
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Unternehmensethik
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement

Inhaltsverzeichnis

1. Risky Play.- 2. Falling Fast.- 3. Moral Risk in a Nursing Home.- 4. Coping with Fallibility in Aviation.- 5. Fallibility and Trust in Healthcare.- 6. Approaches to Help in Organizations.- 7. Ethics of Fallibility.

Über Autor(innen)

Øyvind Kvalnes is Associate Professor at BI Norwegian Business School in Oslo. His most recent book is Moral Reasoning at Work: Rethinking Ethics in Organizations (Palgrave Pivot, 2015). His main research interests are in ethics, moral psychology, leadership, and excellence in organizations.