Theory of User Engineering

1. Auflage 2016
ISBN: 978-1-4822-3902-7
Verlag: Apple Academic Press Inc.

Buch, Englisch, 144 Seiten, Format (B × H): 241 mm x 164 mm, Gewicht: 368 g

This book outlines the new concept of user engineering and covers the diversity of users, along with the business process that includes the design and the user’s experience processes. Although the concept of user experience (UX) has become popular, the definition and the methodology are still ambiguous. User engineering is similar to the user-centered design, but differs in that its scope is not limited to the design process but concerns the whole manufacturing process and the whole usage process, i.e., the whole lifecycle of an artifact. User’s perspective is strongly emphasized in this book, hence, its stance is far from that of the marketing approach that usually fails to notice the life and experiences of users after the purchase of an artifact as consumers.

Theory of User Engineering differentiates between the quality in design and the quality in use, and the objective quality characteristics and the subjective quality characteristics. In addition to the user research using ethnographic methods, the author introduces a new approach based on the artifact evolution theory that can be adopted in the planning stage.

Zielgruppe

Academic and Professional Practice & Development

Autoren/Hrsg.

Kurosu, Masaaki

Fachgebiete

• Mathematik | Informatik EDV | Informatik Informatik Mensch-Maschine-Interaktion
• Technische Wissenschaften Technik Allgemein Technische Zuverlässigkeit, Sicherheitstechnik
• Technische Wissenschaften Technik Allgemein Industrial Engineering

Inhaltsverzeichnis

Preface; What is the User Engineering?; Usability and UX in the Context of Quality Characteristics; User and Artifacts; Design Process of User Engineering; Understanding the User and the Context of Use; Specifying Requirements; Generating Ideas; Creating the Design Solution; Evaluating Usability; Evaluating UX; Advanced Technology and User Engineering; Toward the Future; Bibliography

Über Autor(innen)

Masaaki Kurosu is a professor at the Open University of Japan. He is also an President Emeritus of HCD-Net (Human Centered Design Network) in Japan. Based on his career as a usability and UX professional in industry and academia, he proposed the concept of user engineering. He also proposed a new academic domain of artifact evolution theory and many methods related to usability and UX including sHEM, TFD, DTM, UX graph, ERM, etc. His work on the apparent usability is well-known.

Before coming to NIME (National Institute of Multimedia Education) that was consolidated to the Open University of Japan in 2009, he was a professor at the faculty of informatics of Shizuoka University. He was formerly working for Hitachi Ltd. at the Design Center for 7 years and the Central Research Institute for 10 years. He graduated the Ph.D. course of psychology at Waseda University.

He was born in Tokyo in 1948. He served as a conference chair of APCHI98, INTERACT2001, 1st and 2nd International Conference on Human-Centered Design, and Thematic Area of HCI in HCI International conferences in 2011, 2013, 2014, 2015 and 2016. He is an author or a contributor of more than 50 books.