Business Process Improvement Through E-Collaboration

Knowledge Sharing Through the Use of Virtual Groups
Erscheinungsjahr 2005
ISBN: 978-1-59140-357-9
Verlag: Idea Group Publishing

Buch, Englisch, 306 Seiten, Hardback, Format (B × H): 183 mm x 260 mm, Gewicht: 774 g

Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology. The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations. Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.

Autoren/Hrsg.

Kock, Ned F.

Kock, Ned

Über Autor(innen)

Ned Kock is Associate Professor and Chair of the Department of MIS and Decision Science at Texas A&M International University. He holds degrees in electronics engineering (BEE), computer science (MSc), and management information systems (PhD). Ned has published in a number of journals including Communications of the ACM, Decision Support Systems, IEEE Transactions on Education, IEEE Transactions on Engineering Management, IEEE Transactions on Professional Communication, Information & Management, Information Systems Journal, Information Technology & People, Journal of Organizational Computing and Electronic Commerce, Journal of Systems and Information Technology, MIS Quarterly, and Organization Science. His research interests include action research, ethical and legal issues in technology research and management, e-collaboration, and business process improvement.