Application Management

Challenges - Service Creation - Strategies
2011
ISBN: 978-3-8349-4651-5
Verlag: Gabler Verlag

Buch, Englisch, 338 Seiten, Paperback, Format (B × H): 168 mm x 240 mm, Gewicht: 591 g

A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Keuper, Frank

Oecking, Christian

Degenhardt, Andreas

Weitere Mitwirkende

Arya, Anjali

Böhm, Markus

Bose, Bhaswar

Cerveau, Laurent

Degenhardt, Andreas

Endholz, Petra

Geier, Freddie

Keuper, Frank

Krause, Maximo Romero

Krcmar, Helmut

Leimeister, Stefanie

Madhukar, Irvathraya

Martens, Benedikt

Oecking, Christian

Riedl, Christoph

Schmidt, Benedikt

Schulmeyer, Christian

Täube, Florian

Teuteberg, Frank

Wolter, Katja

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik

Inhaltsverzeichnis

Cloud Computing

Service Creation and Quality Management

Resource and Competency Management

Strategic Management

Knowledge Management

Über Autor(innen)

Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).

Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.

Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.