Buch, Englisch, 658 Seiten, Format (B × H): 155 mm x 235 mm, Gewicht: 1066 g
Reihe: Management for Professionals
An Innovative TQM Guide for Sustainable Digital Age Businesses
Buch, Englisch, 658 Seiten, Format (B × H): 155 mm x 235 mm, Gewicht: 1066 g
Reihe: Management for Professionals
ISBN: 978-3-031-04194-5
Verlag: Springer International Publishing
This book describes the development of quality over various stages, from product inspection, through quality control to the present ISO 9000 systems. It also highlights the advantages of the quality management system (QMS) standards and the need for certification by organizations and enterprises/firms interested in taking advantage of the various benefits of these standards to improve their systems and aid their survival in a globally competitive market. The author provides simplified information to enable even those hearing the word ''quality'' for the first time to be able to appreciate and understand the various quality management philosophies irrespective of their background and position.
Zielgruppe
Professional/practitioner
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Management Strategisches Management
- Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
- Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement
- Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
Weitere Infos & Material
1. Genealogy of Quality.- 2. Quality Overview.- 3. Managing Quality.- 4. Quality Management Trends.- 5. Basics of Quality.- 6. Quality Teamwork.- 7. Economics of Quality.- 8. Process Management.- 9. The Dictates of Quality.- 10. People Involvement.- 11. Quality Tools and Techniques.- 12. Cost of Quality.- 13. Purchasing and Supplier Role.- 14. Customer Focus.- 15. Change Management.- 16. Quality Management.- 17. Improvement Concepts.- 18. Quality Management System Audit.- 19. Dynamics of Quality.- 20. Quality Outlook.- 21. Industry 4.0 – A Review.- 22. Quality 4.0 in Review.