A Holistic Approach to Process Optimisation

Tools and Practical Examples to Create Efficient Workflows
1. Auflage 2021
ISBN: 978-3-658-34096-4
Verlag: Springer

Buch, Englisch, 186 Seiten, Format (B × H): 160 mm x 241 mm, Gewicht: 471 g

Reihe: Management for Professionals

This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart. Using successfully realized improvement projects from practice, the concrete implementation of process optimization is illustrated. In addition, it is shown how these methods, which originate from the production sector, can be successfully used in the office sector.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Hofmann, Martin

Fachgebiete

• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Wirtschaftswissenschaften Betriebswirtschaft Management Prozessmanagement
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie

Inhaltsverzeichnis

Part 1: Basics.- 1. Vision of Efficient Processes.- 2. Prerequisites and Framework Conditions for a Successful Improvement Culture.- 3. Process Improvement Methods.- 4. Tools for the Optimisation of Workflows.- 5. Influence of Digitalisation on Process Optimisation.- Part 2: Practice.- 6. Putting Process Optimisation in Practice.- 7. Simulations to Illustrate the Improvement Methods.

Über Autor(innen)

Martin Hofmann is an expert in accounting and controlling and holds an EMBA with a specialisation in controlling and consulting as well as training as a Six Sigma Green Belt. He has several years of experience in process management and in leading improvement projects.