Henson Successful Global Leadership

Frameworks for Cross-Cultural Managers and Organizations
1. Auflage 2016
ISBN: 978-1-137-58990-3
Verlag: Palgrave Macmillan US
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 319 Seiten

Reihe: Business and Management

This book provides practical frameworks for anyone hoping to become a successful global leader, and outlines the challenges that international firms face when managing across cultures. It highlights the cognitive, affective, and behavioral actions leaders can take to understand the differences between foreign values and traditions, and how to develop a corporate environment where global leadership can thrive. Drawing on the latest research findings, interviews with executives, and the author's own teaching and consulting experience, this book emphasizes the need to adopt a cultural intelligence that embraces flexibility, openness, curiosity, and empathy. It provides advice and guidance on how to develop universal people management skills and navigate language barriers to avoid cross-cultural miscommunication. This multi-disciplinary book is essential reading for students and researchers of international business and management, I/O psychology, and organizations hoping to interact effectively with employees and clients across borders. 

Ramon (Ray) Henson, PhD, is Founder and President of Henson Consulting International and Lecturer in Rutgers Business School's MBA programs in the United States, China, and Singapore. He has over 30 years of global business experience as a psychologist, management consultant, and former executive with Citibank, Merrill Lynch, Avon Products, and Merck & Co. He is also a consulting partner with Organisation Solutions Pte Ltd, and a consulting team member of the Center for Organizational Design.

Autoren/Hrsg.

Henson, Ramon

Inhaltsverzeichnis

1;Preface;6
2;Acknowledgments;10
3;Contents;12
4;List of Figures;14
5;List of Tables;16
6;Chapter 1: The Rise of the Global Manager;17
6.1;Notes;25
6.2;References;25
7;Chapter 2: The Context: What’s Changing;27
7.1;The Rise of Emerging Markets;28
7.2;Shifting Demographics Across and Within Countries;30
7.3;Accelerating Technological Changes;36
7.4;Continued Globalization and Trade;38
7.5;Evolving Organizational Forms;40
7.6;Changing Nature of Global Assignments;43
7.7;Notes;52
7.8;References;53
8;Chapter 3: The Context: What’s Not Changing;57
8.1;Organizational Basics;58
8.1.1;Structure;59
8.1.2;Rewards;60
8.1.3;Processes;61
8.2;Human Behavior Basics;62
8.2.1;Relying on Emotion;66
8.2.2;Feeling Self-confident;66
8.2.3;Classifying People into Categories Rapidly;67
8.2.4;Engaging in Competitive Behavior;67
8.2.5;Empathy and Mind Reading;68
8.3;Notes;75
8.4;References;76
9;Chapter 4: Cultural Frameworks;81
9.1;Notes;112
9.2;References;112
10;Chapter 5: The Challenges of Global Leadership;117
10.1;Notes;134
10.2;References;135
11;Chapter 6: Addressing the Challenges with Global Mindset;138
11.1;Antecedents;139
11.1.1;CQ and Personality;139
11.1.2;Cross-Cultural Contacts and Experiences;145
11.1.3;Self-awareness;147
11.2;Foundational Requirements;147
11.3;Global Mindset;149
11.3.1;Flexibility;152
11.3.2;Acceptance;154
11.3.3;Curiosity;157
11.3.4;Empathy;161
11.4;Global Leadership Competencies;174
11.4.1;Intercultural Communication Skills;176
11.4.2;Cultural Sensitivity;176
11.4.3;Learning Agility;177
11.5;Context;178
11.6;Outcomes;182
11.7;The Perils of Authentic Leadership Cross-Culturally;183
11.8;Notes;187
11.9;References;187
12;Chapter 7: Building Global Leadership for Individuals: Implications for Practice;198
12.1;Practice #1: Make a Life-Long Commitment to Develop Yourself and Learn from Others;199
12.2;Practice #2: Expand Your Cultural Self-awareness;209
12.3;Practice #3: Take Steps to Get Out of Your Comfort Zone;214
12.4;Practice #4: Understand Before Judging;217
12.5;Practice #5: Show Boundless Curiosity;223
12.6;Practice #6: Develop Empathy;225
12.7;Practice #7: Maintain Your Ethical Core;232
12.8;Practice #8: Learn to Integrate Differences;241
12.9;Practice #9: Build Your Global Team Player Skill Set;246
12.9.1;Cultivating Trust;249
12.9.2;Overcoming Communication Barriers;252
12.9.3;Aligning Goals of Individual Team Members;252
12.9.4;Ensuring that the Team Possesses the Necessary Knowledge and Skills;252
12.9.5;Obtaining Clarity Regarding Team Objectives;253
12.10;Notes;265
12.11;References;266
13;Chapter 8: Building an Organizational Global Mindset Culture: Implications for Practice;275
13.1;Notes;295
13.2;References;295
14;Chapter 9: The Road Ahead: The Future of Global Leadership and Implications for Research and Practice;298
14.1;Notes;310
14.2;References;310
15;Index;315