Hamdan / Buallay Artificial Intelligence (AI) and Customer Social Responsibility (CSR)

1. Auflage 2024
ISBN: 978-3-031-50939-1
Verlag: Springer International Publishing
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band 517, 1126 Seiten, eBook

Reihe: Studies in Systems, Decision and Control

The impact of artificial intelligence (AI) on business and society has been significant, with the incorporation of AI technologies such as robots, facial recognition, algorithms, and natural language processing into business leading to both corporate benefits and potential challenges for stakeholders. The question of how to engage in responsible business practices in the era of AI is an important one, and there is a need for more research on the relationship between AI and corporate social responsibility (CSR). As AI becomes more prevalent, there is a growing focus on the ethical implications of AI and the potential for AI to perpetuate biases or to displace human workers. CSR initiatives can include considerations of ethical AI in the development and use of AI systems. AI has the potential to solve many global challenges and improve people's lives, but it can also have negative consequences if not developed and used responsibly. CSR initiatives can focus on the social impact of AI, including efforts to ensure that the benefits of AI are distributed fairly and that AI is used for the common good. CSR initiatives often involve engaging with stakeholders, including employees, customers, and communities, to understand their needs and concerns and to ensure that their interests are taken into account. This can include engaging with stakeholders about the use of AI in the organization and its potential impacts

The adoption of AI in business is changing many aspects of doing business in a socially responsible manner, and there is a need to examine the potential unethical behaviors and novel ways of engaging in CSR that may arise. This book aims to focus on AI and CSR, and to advance our understanding of the role of AI in organizations and the literature on CSR by assembling high-quality papers with a strong connection between theory and practice.

Zielgruppe

Research

Autoren/Hrsg.

Hamdan, Reem Khamis

Buallay, Amina

Inhaltsverzeichnis

Part I. AI, Decision-making and Participatory Rights, Public Engagement. - 1. Violations of Community Participatory Rights: Testing the Ladder of Public Participation Model on the Road Development Program in Indonesia. - 2. Does Participation in Decision-making Empower Local People? Understanding Empowerment Through Hannah Arendt’s Theory of Power. - 3. Visualizing Progress: The Role of Instagram in Communicating Development Initiatives for Poverty Alleviation in Indonesian Provinces. - 4. Integrated Land and Marine Spatial Information Sharing for Sustainable Coastal Management Growth in Malaysia: A Review. - 5. Impact of the Amethyst Module Implemented on the Micro-Enterprises Program: Disabilities Entrepreneur Group in Kelantan. - 6. Hyper-Personalization, Co-Creation, Digital Clienteling, And Transformation in Malaysia. - 7. Do Economic Development, Credit, Globalization and Human Capital Reduce Poverty in India? Econometric Evidence from Quantile Regression Approach. - 8. Retirement Financial Planning: Strategies and Challenges in Avoiding the Incidence of Poverty. - 9. The Impact of Religious Struggle on Muslim's Life Satisfaction Who Perform hijrah: Religious Transformation as a Mediator. - 10. Effectiveness of Respiratory Relaxation to Lower Academic Communication Apprehension in Students. - 11. Empowering Sustainable Livelihoods: The Ayady Social Kafalah Platform as a Solution to Socioeconomic Chal-lenges. - 12. Customer Relationship Management Effect on Loyalty: A Study of Switching Cost Role as Mediator. - 13. From Scarcity to Prosperity: Nurturing Financial Well-Being in A Community Affected by Poverty. - 14. Students’ Perceptions of Smartphone Use in Palestinian Higher Education the Case of Al-Quds Open University. - 15. Birth Trauma Among Working Women: An Exploratory Study. - 16. The Roles Of ESG Discloure,Innovation In Improving Firm Financial Performance: Evidence From China. - 17. Industrial Agglomeration, Technological Innovation, and Poverty Alleviation: Evidence from China. - 18. Assessing Malaysia’s Social Security Measures: Government Responses to Income Security and Unemployment during the COVID-19 in Alignment with ILO Standards. - 19. A Review Factors Contributing to Energy Poverty. - 20. Does ESG Performance Improve the Financial Performance of Enterprises in China? The mediating role of financial constraints. - 21. True or Fake News: Why Bother? - Part II. Socioeconomics based Technology and Sustainability. - 22. Fostering Socio-economic and Industrial Sustainability: The Vital Contribution of Stakeholder Engagement Programme in the Palm Oil Sector's Growth. - 23. Post-Covid-19 Pandemic: Food Delivery Riders Intention to Participate in Retirement Planning Schemes. - 24. Analysis of Brand Equity to Assist the Preparation of Corporate Strategy in The Project Division of Pt Xyz. - 25. Development of A Simulation-Based Module for Teaching Entrepreneurship to Autistic Children in Kelantan. - 26. The Enchantment of social media As a Child's Resilience During Covid-19 Pandemic. - 27. Socioeconomic Activities' Effects on the Rukun Tetangga Community in Kelantan. - 28. Technological Disruption: Impact on Marginalized Groups - A Case Study of Women with Low Education in Indragiri Hilir Regency. - 29. A Social-Based Study on Sustainable Well-being (SoWell) Among Community in Tok Bali, Pasir Puteh, Kelantan. - 30. The Influence of Media Communication on the Development of the Malay Language of Students Speaking in Dialect. - 31. Misconception Remediation Through the Probing, Present Previous Conception, Observation, Clarificantion, Confirmation and Reflection (P2OC2R) Learning Model. - 32. Opportunities for the growth of competitive organic manufacturing in Ukraine. - 33. The Effect of Investment Perception, Self-Efficacy, Initial Capital, and Investment Understanding on Cryptocurrency Investment Interest in Indonesian Z Generation. - 34. Social Stigma and English Second Language Learners in Jordan: The National University College of Technology and Zarqa University students as an example. - 35. Methodological approaches to the study of public financial policy of capital reproduction in the agricultural sector in the focus of information technology management. - 36. Simple Mediation Analysis: The Complementing Role of Parallel Multiple Mediation Approach Via Process Analysis. - 37. Analysis of fiscal policy systems in Ukraine and China. - 38. Smart Phone Addiction and Phubbing Behavior Among Indian College Students and Its Moderator Effect on Interpersonal Relationship. - 39. Exploring the Relationship between Performance As-sessment and Employee Performance: The Role of Per-formance Planning and Performance Review. - 40. Data on human resource management practices and organizational performance. - 41. Stimulate Sustainability in the workplace: A survey on the Pro-Environmental Behavior of Academicians. - 42. Economic Development in alssunnah. - Part III. FinTech and Social Impact. - 43. The Impact of Digital Marketing on Customer Interaction: Electronic Fashion Sales Stores. - 44. The Impact of Culture on Lean Supply Chain Management in the Jordanian Medical Sector: theoretical framework. - 45. A Study on Technological Revolutions in Dynamic Educational Sector Post-Covid -19. - 46. Influence of social media on Investment Decisions of Women with special focus on Sovereign Gold Bonds. - 47. Providing Provision and Protection to Ageing Population via Cash Waqf Takaful Model in Malaysia. - 48. Banking Customers Perception of Digital Banking efficiency and Digital Transformation programme adopted by Banks. - 49. The role on heuristic biases over investor decision making- A risk perception as mediator. - 50. Digital Horizons for MSMEs: Unleashing Potential through Financial Inclusivity". - 51. The Role of Social CRM in Enhancing the Customer Loyalty & Satisfaction in Jordan: Theoretical Framework. - 52. A Study on Customer’s Satisfaction on Online Money Transfer Using Unified Payments Interface (Upi). - 53. «Second-Generation» Italian Female Writing and the Quest for Recognition. - 54. Understanding and Addressing Oral Communication Apprehension in Jordanian Students: A Guide to Academic Success. - 55. Working Memory and Lexical Knowledge as Factors of Listening Comprehension among EFL Learners in Jordan. - 56. A Study Impact of Demographical Factors on Consumer’s Preference Towards Branded Clothing of Men. - 57. Career involvement for employees in the Kuwait banking sector. - 58. Adoption of Fintech Among Rural Communities: Challenges and Solutions. - 59. The Effect of Fintech on The Indonesian Banking Business Model. - 60. Maqashid Sharia and Harmonizing Law in Indonesia: Impact for SDGs Global Context. - 61. A study on the Sustainability Approach of ESAF Small Finance Bank- Loan effectiveness for Restoration during and post COVID. - 62. The Study on The Impact of a Sense of Community and Personality Traits Towards Orang Asli Entrepreneurs to Eradicate Poverty Through Tourism Industry-Related Businesses. - 63. Customary Leaders' Perception of Indigenous Tenure in Indonesia's New Capital City: A Quantitative Review. - 64. The Relevance of Ar-Rahnu for MSME (Micro, Small, And Medium-Sized Enterprises) Community in Assuring Financial Well-Being. - 65. The Readiness of KAFA Arabic Teachers Towards Utilizing Augmented Reality in Teaching Arabic Vocabularies. - Part IV. Implementation of AI and Technology and Education for Social responsibility. - 66. Habituation of Religiosity: Theoretical Exploration in understanding Children's Politeness through Civic Education. - 67. Integrating the Concept of Maqam in Arabic Grammar According to al-Qushayri in “Nahw al-Qulub al-Kabir”. - 68. Anime Negotiations in Public Pedagogy During the Pandemic for Elementary School Students. - 69. Teaching Malay Language Communication Among International Students: Challenges During the Pandemic. - 70. Navigating Remote Interpreting: Insights from Jordanian Remote Simultaneous Interpreters Post Covid-19. - 71. The Translation of President Mahmoud Abbas’s Speeches: A Conceptual Metaphor Approach. - 72. Toni Morrison’s God Help the Child and Sue Monk Kidd’s The Secret Life of Bees: A Critical Study of Subalternity. - 73. Interactive Online Teaching of English Language during COVID-19 Pandemic: A success story. - 74. The Role of Short Stories Employed by the Jordanian Mothers to Help their Children Develop Reading Skills. - 75. Nilai Polytechnic Student Involvement in Volunteering Activities. - 76. Framework of Fundamental Concept Regarding Water Jurisprudence in Islam. - 77. A Representation of The Affective Dimensions of Gurindam Dua Belas for Malay Adolescents in Pekanbaru. - 78. Fredom to Learn in The Novel Panggil Aku Kartini Saja and Cerita Dari Blora by Pramoedya Ananta Toer: Transformation of Character for the 21st Century. - 79. Applying an Efa to The Prevalence of Arabic-Language Communication in Higher Institutions. - 80. The Usability of Arabic Language Classroom Management Mobile Application Through Fuzzy Delphi Analysis. - 81. Consumer’s Attitude Toward Social Media Advertising, With Special Reference to Facebook in Bangalore City. - 82. Augmenting Academic Performance of Accounting and Finance students through integrated mentoring. - 83. Consumer’s Awareness of Green Marketing Practice - An Empirical Study. - 84. A scientometric analysis of Muslim-friendly tourism: A review and research agenda. - 85. Antecedent and Consequences of Brand Love: A Conceptual in Behavioral Loyalty. - 86. Exploring the Factors Influencing the Choice of Medical Tourism Destination and Identifying the Roadblocks. - 87. A study on Moonlighting practices among the employees working in IT sector with reference to Bangalore City. - 88. Awareness Level of Rural Investor on Various Schemes Offered by Indian Post Office with Reference to Salem District Tamilnadu. - 89. Transforming Education: The Intersection of Education Management, Technology, Smart Universities, and the Impact of Covid-19 - A Qualitative Analysis. - 90. Eco Literacy and Ecological Aptitude Among School Students in India.