Grover Foundations of Business Telecommunications Management

Erscheinungsjahr 2012
ISBN: 978-1-4613-2193-4
Verlag: Springer US
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 196 Seiten, eBook

Reihe: Approaches to Information Technology

lnfonnation technology is about more than computers. Thus, it was a recurring-and rather infuriating-aspect of the early discussions on infonnation technology that those who participated tended either to ignore or to severely understate the role in infonnation technology of telecommunications. This very fine book by Ken Grover goes a long way toward correcting that misconception. However important the computer and computer-based equipment might be, the role of telecommunications equip ment has also been and continues to be significant. Moreover, as the author brings out, it is going to be even more important. As this enthralling story unfolds the reader will find him or herself continually remarking that there cannot be more-but again and again, there is. Those who are already of the world of telecommunications will, on reading this work, be proud of their colleague. Those who are already of the world of computers will learn a great deal and, it is to be hoped, will in future be fairer toward telecommunications than they have been in the past. Those who are new to the world of information technology will sally forth better balanced than most.

Zielgruppe

Research

Autoren/Hrsg.

Grover, Kenneth C.

Inhaltsverzeichnis

I: The Growth and Development of Telecommunications.- 1: Introduction.- 2: Historical Perspective.- 3: Technological Revolution.- 4: The Interface Between the User and the System.- 5: Data Communications.- II: Telecommunications Systems.- 6: Telecommunications Terminals.- 7: Local Telecommunication Networks.- 8: Telecommunications Switching.- 9: Main Telecommunications Networks.- III: Telecommunications Standards of Service.- 10: Standards of Service.- 11: Speed of Installment.- 12: Standards of Installation.- 13: Availability of Communications.- 14: Speed of Connection.- 15: Quality of Connection.- 16: Reliability.- 17: Speed of Repair.- 18: Security of Communications.- 19: Adequacy of Support Services.- 20: User Relations.- 21: Charging Accuracy.- 22: Enhancement and Development.- IV: Telecommunications Planning.- 23: The Nature of Telecommunications Planning.- 24: Strategic Planning.- 25: Development and Procurement Planning.- 26: Preparation of Telecommunications Utilization Plans.- V: Telecommunications Operational Management.- 27: Responsibility.- 28: Achievement of Standards of Service.- 29: Resource Management.- VI: Freedom of Choice.- 30: Monopoly of Telecommunications.- 31: Regulation of Telecommunications.- VII: Conclusion.- 32: Future Trends.- 33: Perspective.- Appendices.- United Kingdom Growth of Telephones in Service.- United Kingdom Growth of Inland Telephone Calls.- United Kingdom Investment in Local Telephone Exchanges.- United Kingdom Investment in.- Telecommunications Distribution.- United Kingdom Telecommunications.- Annual Income and Expenditure.- United Kingdom Net Book Value of Fixed Assets.- Telecommunications Operational Expenditure.