Greasley Enabling a Simulation Capability in the Organisation

1. Auflage 2008
ISBN: 978-1-84800-169-5
Verlag: Springer
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 152 Seiten

Reihe: Decision Engineering

This book addresses the application of simulation modelling techniques in order to enable better informed decisions in business and industrial organisations. The book's unique approach treats simulation not just as a technical tool, but as a support for organisational decision making, showing the results from a survey of current and potential users of simulation to suggest reasons why the technique is not used as much as it should be and what are the barriers to its further use.

Andrew Greasley is a lecturer in Information Systems, Operational Research and Statistics in the Operations and Information Management Group at Aston Business School, UK.

Autoren/Hrsg.

Greasley, Andrew

Inhaltsverzeichnis

1;Preface;7
2;Acknowledgements;9
3;Contents;11
4;1 Introduction to Simulation;15
4.1;Introduction;15
4.2;What is Simulation Modelling?;15
4.3;Simulation and Variability;16
4.4;Why Use Simulation?;18
4.5;Disadvantages of the Simulation Method;19
4.6;Summary;20
4.7;References;20
5;2 The Usage of Simulation;21
5.1;Introduction;21
5.2;Published Surveys of the Use of Simulation;21
5.3;A Survey of Simulation Use in the UK;23
5.4;Where in the Organisation is Simulation Used?;26
5.5;Modelling Human Behaviour with Simulation;27
5.6;Summary;31
5.7;References;32
6;3 Acquiring the Resources for Simulation;35
6.1;Introduction;35
6.2;Steps in Introducing Simulation;35
7;4 Steps in Building a Simulation Model;45
7.1;Introduction;45
7.2;1. Formulate the Simulation Project Proposal;45
7.3;2. Data Collection;53
7.4;3. Process Mapping;55
7.5;4. Modelling Input Data;56
7.6;5. Building the Model;58
7.7;6. Validation and Verification;58
7.8;7. Experimentation and Analysis;62
7.9;8. Presentation of Results;68
7.10;9. Implementation;69
7.11;Summary;71
7.12;References;71
8;5 Enabling Simulation – Simulation and Process Improvement Methodology;73
8.1;Introduction;73
8.2;Case Study 1 A Redesign of a Road Traffic Accident Reporting System Using Business Process Simulation;75
8.3;Case Study 2 Using Business Process Simulation Within a Business Process Reengineering Approach;81
8.4;Case Study 3 Process Improvement Within a HR Division at a UK Police Force;89
8.5;Summary;97
8.6;References;99
9;6 Enabling Simulation – Qualitative Simulation;103
9.1;Introduction;103
9.2;Case Study 4 Using Simulation Modelling to Assess Service Reliability;103
9.3;Case Study 5 The Case for the Organisational Use of Simulation;111
9.4;Case Study 6 Using Simulation for Facility Design;120
9.5;Summary;129
9.6;References;130
10;7 Enabling Simulation – Simulation and OR Techniques;133
10.1;Case Study 7 A Simulation Analysis of Arrest Costs;135
10.2;Case Study 8 Using System Dynamics in a Discrete-event Simulation Study;144
10.3;Case Study 9 The Use of Data Envelopment Analysis in a Discrete- event Simulation Study;155
10.4;Summary;159
10.5;References;160
11;Index;165