Countries Compared on Public Performance

A Study of Public Sector Performance in 36 Countries
1. Auflage 2016
ISBN: 978-90-377-0741-0
Verlag: Taylor & Francis

Buch, Englisch, 300 Seiten, Gewicht: 1088 g

Reihe: Netherlands Institute for Social Research

How well is the public sector performing? Are citizens being well served? This report compares the performance of nine public services in 36 developed countries (including the 28 EU member states) over the period 1995-2013. The central research question focuses on how the performance of the public sector has developed over time and what relationships can be discerned between that performance and the resources deployed, the output, and the trust placed by citizens in the public sector. The sectors studied include education; health; social safety; housing; public administration; social security; economic affairs and infrastructure; environmental protection; and recreation, culture, and participation.

Autoren/Hrsg.

Goderis, Benedikt

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziologie Allgemein

Inhaltsverzeichnis

Part I Introduction 1 Framework, scope and structure of this report 1.1 Conceptual framework 1.2 Central research questions 1.3 Our selection of sectors, countries and indicators 1.4 Structure of the remainder of this study Part II Detailed analyses 2 Education 2.1 Outcomes 2.2 Inputs 2.3 Outputs 2.4 Explaining student test scores 2.5 Citizens’ perceptions of the quality of the education sector 2.6 Conclusion 3 Health 3.1 Introduction 3.2 Outcomes 3.3 Inputs 3.4 Outputs 3.5 Explaining differences in outcomes 3.6 Citizens’ perceptions of the quality of the health care sector 3.7 Conclusion Part III Basic analyses 4 Social safety 4.1 Introduction 4.2 Strategies for crime prevention 4.3 Outcome: recorded crime rates 4.4 Risk factors for crime 4.5 Interpreting crime rates 4.6 Citizens’ perceptions of social safety policy 4.7 Conclusion 5 Housing 5.1 Tenure patterns 5.2 Outcomes 5.3 Inputs 5.4 Outputs 5.5 Explaining differences in outcomes 5.6 Citizens’ perceptions of the quality of social housing 5.7 Conclusion 6 Social security 6.1 Historical roots of and institutional variety in social security 6.2 Outcomes 6.3 Inputs 6.4 Outputs 6.5 Explaining the differences 6.6 Conclusion 7 Public administration 7.1 Why good governance? 7.2 Definition and functions of public administration 7.3 Outcomes of public administration performance 7.4 Input: money and manpower 7.5 Interpreting differences in outcomes 7.6 Citizens’ perceptions of the quality of the public administration 7.7 Conclusions and discussion Part IV Preliminary analysis 8 A first inventory of three other sectors 8.1 Introduction 8.2 Economic affairs and infrastructure 8.3 Environmental protection 8.4 Sport, culture and participation Part V Synthesis 9 Some general patterns in outcomes 9.1 Constructing outcome indices to measure the performance of regions and countries 9.2 Comparing the performance of regions and countries within each sector and across sectors. Appendices.

Über Autor(innen)

Benedikt Goderis is a member of the Labour and Public Services Research Group at The Netherlands Institute for Social Research SCP in the Hague, The Netherlands.