Buch, Englisch, 128 Seiten, Format (B × H): 218 mm x 280 mm, Gewicht: 376 g
Buch, Englisch, 128 Seiten, Format (B × H): 218 mm x 280 mm, Gewicht: 376 g
ISBN: 978-1-884015-51-9
Verlag: CRC Press
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
1 Total Quality Management, 2 Total Employee Involvement, 3 Continuous Process Improvement., 4 Organizational Systems Management, 5 Integrated Systems Management.