Buch, Englisch, 112 Seiten, Format (B × H): 189 mm x 246 mm, Gewicht: 238 g
Reihe: Telephoning in English
Buch, Englisch, 112 Seiten, Format (B × H): 189 mm x 246 mm, Gewicht: 238 g
Reihe: Telephoning in English
ISBN: 978-0-521-78388-0
Verlag: Cambridge University Press
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.