Buch, Englisch, 242 Seiten, Previously published in hardcover, Format (B × H): 155 mm x 235 mm, Gewicht: 394 g
Designing Key Indicators and Performance Measurement Systems
Buch, Englisch, 242 Seiten, Previously published in hardcover, Format (B × H): 155 mm x 235 mm, Gewicht: 394 g
ISBN: 978-3-642-09227-5
Verlag: Springer
A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep “normative” effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that “magic rules” to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
- Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware SAP
- Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik
- Wirtschaftswissenschaften Volkswirtschaftslehre Volkswirtschaftslehre Allgemein Ökonometrie
- Technische Wissenschaften Technik Allgemein Technische Zuverlässigkeit, Sicherheitstechnik
- Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
- Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
- Wirtschaftswissenschaften Wirtschaftswissenschaften Literatur für Manager
- Technische Wissenschaften Maschinenbau | Werkstoffkunde Produktionstechnik Industrielle Qualitätskontrolle
Weitere Infos & Material
Quality and process indicators.- Indicators criticalities and curiosities.- The condition of uniqueness in process representation.- Performance indicators properties.- Designing a performance measurement system.- Indicators, measurements, preferences and evaluations: a scheme of classification according to the representational theory.
