Trust in Risk Management

Uncertainty and Scepticism in the Public Mind
1. Auflage 2010
ISBN: 978-1-84971-106-7
Verlag: Routledge

Buch, Englisch, 312 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 480 g

Reihe: Earthscan Risk in Society

Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. The authors draw on a wide variety of disciplinary approaches and empirical case studies on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform.

The book integrates diverse research traditions and provides new insights into the phenomenon of trust, including the factors that lead to the establishment and erosion of trust. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors.

Autoren/Hrsg.

Earle, Timothy C.

Siegrist, Michael

Gutscher, Heinz

Fachgebiete

• Interdisziplinäres Wissenschaften Wissenschaften: Forschung und Information Risikobewertung, Risikotheorie
• Geowissenschaften Umweltwissenschaften Soziale & wirtschaftliche Auswirkungen von Umweltfaktoren
• Wirtschaftswissenschaften Finanzsektor & Finanzdienstleistungen Versicherungswirtschaft

Inhaltsverzeichnis

Preface

1.Trust, Risk Perception and the TCC Model of Cooperation

2.Social Identity and the Group Context of Trust: Managing Risk and Building Trust through Belonging

3.Trust and Risk: Implications for Management

4. A Social Judgement Analysis of Trust: People as Intuitive Detection Theorists

5.Scepticism, Reliance and Risk Managing Institutions: Towards a Conceptual Model of Critical Trust?

6.Societal Trust in Risk Analysis: Implications for the Interface of Risk Assessment and Risk Management

7.Rebuilding Consumer Trust in the Context of a Food Crisis

8.Trust and Risk in Smallpox Vaccination

9.The What, How and When of Social Reliance and Cooperative Risk Management

10.Getting Out of the Swamp: Towards Understanding Sources of Local Officials

11.Trust in Wetlands Management

12.Antecedents of System Trust: Cues and Process Feedback

13.Trust and Confidence in Crisis Communication: Three Case Studies

Über Autor(innen)

Michael Siegrist is Lecturer and Senior Researcher at the University of Zurich and ETH Zurich, Switzerland. Timothy C. Earle is a Research Associate at Western Washington University, Bellingham, US. Heinz Gutscher is Professor of Social Psychology at the University of Zurich, Switzerland.