Dunn The Guide to Getting Paid

Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt
1. Auflage 2011
ISBN: 978-1-118-05848-0
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 224 Seiten, E-Book

Give your business a successful credit and collections plan withthis easy and clear guide
Over 100,000 businesses have slow or non-paying customers. Yetvery few actually have a workable plan for claiming the missingrevenue that results. This book gives you a complete solution andtool set to ensure your business maximizes its collections whilemaintaining an effective, profitable credit plan.
You'll discover how to set up an efficient in-house creditpolicy that not only lets you collect more debts, but also boostsales, increase cash flow, and grow profits. Step-by-step creditmanagement instructions show you how to weed out bad-payingcustomers, add more good-paying customers, collect on past-duebalances, avoid bad debt, and limit credit risk.
* Contains all needed forms to set up and implement an effectivecredit policy
* Author is a popular columnist for several newspapers andnational magazines, and appears regularly in the media as a go-toauthority on debt
Get Paid enables you to decide what matters most to yourbusiness when it comes to billing, payment terms, pricing, cashflow, and more, then set up the systems to meet these goals andincrease profitability.

Autoren/Hrsg.

Dunn, Michelle

Inhaltsverzeichnis

Foreword Harry A. Strausser III.
Preface.
Chapter 1 What Is Credit Management?
Chapter 2 How Credit Affects Business.
Chapter 3 Effective Payment Arrangements.
Chapter 4 Handling Customer Deductions.
Chapter 5 Debt Collection Calls.
Chapter 6 Using E-Mail in Collections.
Chapter 7 Using Social Media in Collections.
Chapter 8 Third Party Collection Services.
Chapter 9 Debt Collection Laws, Rules, and Regulations.
Conclusion.
About the Author.
Index.

Über Autor(innen)

Michelle Dunn is an internationally known expert on credit and collections. As a leading authority on debt collection to businesses everywhere, Michelle is a consultant and keynote speaker. She is founder and CEO of the American Credit and Collections Association and has worked in the industry for more than twenty years. She has been featured in Forbes, Entrepreneur, and SmartMoney, among other media outlets. Most recently, she was nominated for a Credit Excellence Award.