The Sourcing of Application Software Services

Empirical Evidence of Cultural, Industry and Functional Differences
Softcover Nachdruck of the original 1. Auflage 2004
ISBN: 978-3-7908-0217-7
Verlag: Physica-Verlag HD

Buch, Englisch, 332 Seiten, Format (B × H): 155 mm x 235 mm, Gewicht: 1090 g

Reihe: Information Age Economy

Outsourcing has been one of the most controversially discussed topics in the infor­ mation systems (IS) management field within the last decade. While some organi­ zations have been quick to adopt outsourcing, others have been slow to consider this sourcing option. Still others have evaluated outsourc ing but adopted insourcing in­ stead. In other words, organizations appear to behave totally different in the sourc­ ing of their IS tasks. There are no generall y accepted practices, e.g., outsourcing certain types ofIS services while keeping others in-house. The sourcing decision ap­ pears to be highly dependent on the specific situation of each organization. Recognizing the unique context of each organization, this book presents an empiri­ cally tested model that can be used to analyze the options of IS insourcing versus outsourcing of every organization. The model takes into account the unique IS re­ quirements and the differences between insourcing and outsourcing at both the in­ dividual (i.e., worker) and the organizational level.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Dibbern, Jens

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensführung
• Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware SAP
• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Software Engineering Objektorientierte Softwareentwicklung
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik

Inhaltsverzeichnis

1 Introduction.- 1.1 Problem Statement.- 1.2 Research Focus and Objectives.- 1.3 Overview of Research Methodology.- 1.4 Study Organization.- 2 Theoretical Framework on Information Systems Sourcing.- 2.1 The Nature of the Information Systems Sourcing Decision.- 2.2 Analysis and Selection of Theoretical Lenses.- 2.3 Hypotheses from Selected Theoretical Lenses.- 2.4 Complementary Hypotheses from Selected Cultural Dimensions.- 3 Empirical Test of Sourcing Model.- 3.1 Structural Equation Modeling.- 3.2 Operationalization of Constructs.- 3.3 Data Collection.- 3.4 Sample Characteristics.- 3.5 Model Estimation and Evaluation.- 4 Discussion of Model Findings.- 4.1 Commonalities between Groups.- 4.2 Group Differences.- 4.3 Theoretical Implications.- 4.4 Practical Implications.- 4.5 Study Limitations.- 4.6 Future Research.- 5 Conclusion.- Appendix A: Literature Sources on Information Systems Outsourcing.- Appendix B: Research Approaches.- Appendix C: Cover Letters.- C.1 Initial Cover Letter in English.- C.2 Follow-up Cover Letter in English.- C.3 Initial Cover Letter in German.- C.4 Follow-up Cover Letter in German.- Appendix D: Questionnaires.- D.1 Questionnaire in English.- D.2 Questionnaire in German.- List of Figures.- List of Tables.- Literature.