Deuff / Cosquer User-Centered Agile Method

1. Auflage 2013
ISBN: 978-1-118-57479-9
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 128 Seiten, E-Book

Agile development methods began to emerge around 20 years ago.However, it was not until the early 2000s that they began to bewidely used in industry. This growth was often due to the advent ofInternet services requiring faster cycles of development in orderto heighten the rate at which an ever-greater number offunctionalities were made available. In parallel, user-centereddesign (UCD) methods were also becoming more and more widely used:hence, user-centered design and agile methods were bound to crosspaths, at least in the telecoms industry! During this period, inthe field of telecommunications, the explosion in the number ofconnected terminals, Web applications, new use environments(particularly in a domestic setting), etc., meant it was crucial togain a fuller understanding of users' requirements and betterevaluate the relevance and acceptance of services' attemptsto cater for these requirements. Thus the user-centered agilemethod, as proposed in this book, aims to mutually integrate twoexisting methods: user-centered design - as used byergonomists - and the agile Scrum method - as used bydevelopers. The user testing method is also covered. Analyzing workon this subject spanning the past 10 years, the authors alsoprovide an assessment of the feedback on the user-centered agilemethod. The method described in this book has been based on allthese sources. It is a framework relying on the logic introduced byScrum, i.e. a framework based on project management. The methodproposed is seen as an extension of Scrum which is "centeredon humans" because of the integration of user-centered designand user-testing. Therefore the description of the user-centeredagile method is based on the basics of the agile Scrum method anduses its terminology and elements. As well as descriptive elementsof the user-centered agile method, practical examples of how toimplement it are also provided.
Contents
1. Introduction.
2. Intrioduction to the Methods Employed.
3. Sources for this Work.
4. Description of The User-Centered Agile Method.
5. Case Studies.
About the Authors
Dominique Deuff worked at the National Institute of Informaticsin Japan for 2½ years before coming back to France in June2006 and joining Orange Labs France Telecom as a developer in aScrum team. In 2008, she graduated with a Master's degree inergonomics and has since then been applying her new skills tovarious projects at Orange Labs Lannion.
Mathilde Cosquer joined Orange Labs as an ergonomist aftercompleting her PhD on the question of transparency of technicaldevices from the user's point of view. She has taken part inthe design and evaluation of numerous innovating services, but overthe past four years, she has been more particularly involved inprojects of interpersonal communication services.

Autoren/Hrsg.

Deuff, Dominique

Cosquer, Mathilde

Inhaltsverzeichnis

FOREWORD vii
Jean-Michel PORTUGAL and Claude DALOZ
CHAPTER 1. INTRODUCTION 1
CHAPTER 2. INTRODUCTION TO THE METHODSEMPLOYED 5
2.1. The agile method - Scrum 5
2.1.1. Fundamental elements of agile methods 5
2.1.2. Scrum method 7
2.1.3. Scrum method as a framework for the User-Centered Agilemethod 12
2.2. User-Centered Design method 14
2.3. User testing method 17
CHAPTER 3. SOURCES FOR THIS WORK 21
3.1. State of the art 21
3.1.1. Existing models 23
3.1.2. Recurring elements between feedback reports 29
3.2. Feedback on application of the first version of the UCAmethod 36
3.3. Elements retained for the construction of the UCAmethod 38
CHAPTER 4. DESCRIPTION OF THE USER-CENTERED AGILE METHOD41
4.1. Roles present 42
4.2. Ceremonies 43
4.3. Artifacts 44
4.4. Progression of the method 48
4.4.1. Phase 1: design of a global view of the product 48
4.4.2. Phase 2: development 58
4.4.3. Phase 3: validation 79
4.5. Implication of the method in terms of workload 80
4.5.1. Phase 1: design of a global view of the product 80
4.5.2. Phase 2: development 81
4.5.3. Phase 3: validation 82
CHAPTER 5. CASE STUDIES 85
5.1. Application of the User-Centered Agile method on theCat's Eyes project 85
5.1.1. Overview of the project 85
5.1.2. Actors involved in the project and theirroles 87
5.1.3. Description of the progression of the project 88
5.1.4. Feedback relating to the method 93
5.2. Application of the User-Centered Agile method on the Bindproject 95
5.2.1. Overview of the project 95
5.2.2. Actors involved in the project and theirroles 97
5.2.3. Description of the progression of the project 98
5.2.4. Feedback relating to the method 102
5.3. Balanced evaluation of the case studies 104
CONCLUSION 107
BIBLIOGRAPHY 109
INDEX 115