The New Public Service

Serving, Not Steering
2. New Auflage 2007
ISBN: 978-0-7656-1998-3
Verlag: Taylor & Francis Ltd

Buch, Englisch, 240 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 476 g

This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.

Autoren/Hrsg.

Denhardt, Janet Vinzant

Denhardt, Janet V

Denhardt, Robert B.

Fachgebiete

• Sozialwissenschaften Politikwissenschaft Regierungspolitik Wirtschafts- und Finanzpolitik
• Wirtschaftswissenschaften Volkswirtschaftslehre Wirtschaftspolitik, politische Ökonomie

Inhaltsverzeichnis

Preface, Acknowledgements, Chapter 1, Public Administration and the New Public Management, Chapter 2, The Roots of the New Public Service, Chapter 3. Serve Citizens, Not Customers, Chapter 4. Seek the Public Interest, Chapter 5. Value Citizenship over Entrepreneurship, Chapter 6. Think Strategically, Act Democratically, Chapter 7. Recognize that Accountability Isn’t Simple, Chapter 8. Serve Rather than Steer, Chapter 9. Value People, Not Just Productivity, Chapter 10. The New Public Service in Action, Chapter 11. Conclusion, References, Index, About the Authors

Über Autor(innen)

Janet V Denhardt, Robert B. Denhardt