Dayal | Branding Between the Ears: Using Cognitive Science to Build Lasting Customer Connections | Buch | 978-1-264-26984-6 | sack.de

Buch, Englisch, 272 Seiten, Format (B × H): 164 mm x 235 mm, Gewicht: 490 g

Dayal

Branding Between the Ears: Using Cognitive Science to Build Lasting Customer Connections


Erscheinungsjahr 2021
ISBN: 978-1-264-26984-6
Verlag: McGraw Hill LLC

Buch, Englisch, 272 Seiten, Format (B × H): 164 mm x 235 mm, Gewicht: 490 g

ISBN: 978-1-264-26984-6
Verlag: McGraw Hill LLC


Build a “cognitive brand” that connects with your customers in the deepest, most meaningful waysSuccessful marketing is all about unlocking the door to peoples’ thoughts, feelings, memories, and fantasies. Tap into one or more of these, and your brand will stick forever.In Branding Between the Ears, world-renowned marketing thought leader Sandeep Dayal explains how to leverage behavioral psychology, social anthropology, and neuroscience to decode what goes on in consumer minds—and create effective marketing strategies to build the kind of loyalty that fuels today’s iconic brands. Dayal reveals that most successful cognitive brands are architected around three questions consumers ask themselves: - Does this brand give me good vibes?
- Does what this brand says make sense to me?
- Will I be happier if I buy this brand?
These three factors—good brand vibes, brand sense, and brand resolve—are the hidden mantra that push customers off the fence of indecision, and get them not just to admire, but actually buy the brands again and again.Branding Between the Ears reveals paradigm shifts in building and executing brands that are informed by a burgeoning body of research in brain sciences, and offers a better way to make brands that not just stand out, but connect with consumers and embed deeply in their thoughts to drive choice.Dayal is the marketing thought leader who predicted that “consumer collaboration” would be the key factor in winning people’s trust online and giving consumers control over their personal information would be central to gaining their trust—issues that are unfolding today.Now, with Branding Between the Ears he provides equally prescient principles and new ideas for gaining the competitive edge in a largely uncertain future and winning with cognitive power brands.

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PART ONE
HOW BRAIN SCIENCE IS REVOLUTIONIZING BRANDING
CHAPTER 1 Brands That Rock

CHAPTER 2 Beyond the Illusions of the Past

CHAPTER 3 Right Between Your Ears

PART TWO
COGNITIVE BRANDS: DESIGN
CHAPTER 4 Brands That Work the Way the Brain Does

CHAPTER 5 Brand Vibes: Tugging at the Heartstrings

CHAPTER 6 Brand Sense: Using System 1 Easers
to Go with the Flow

CHAPTER 7 Brand Sense: Using System 2 Deliberators
to Form New Brand Loyalties

CHAPTER 8 Brand Resolve: A Mantra for Happiness

CHAPTER 9 For the Love of Kids

CHAPTER 10 Brands with Purpose

PART THREE
COGNITIVE BRANDS: EXECUTION
CHAPTER 11 Tales from the Trenches—Brand Execution

CHAPTER 12 Brand Sensations

CHAPTER 13 Minding Your Manners

CHAPTER 14 Where Do We Go from Here?

Acknowledgments

Notes

Index



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