D'Atri / Saccà Information Systems: People, Organizations, Institutions, and Technologies

ItAIS:The Italian Association for Information Systems
1. Auflage 2009
ISBN: 978-3-7908-2148-2
Verlag: Physica-Verlag HD
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 576 Seiten

The ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (AIS: http://www.aisnet.org) which brings together both individual and institutional members. The Italian chapter has been established in 2003, and since then, it has promoted the exchange of ideas, experiences and knowledge among academics and professionals in Italy, devoted to the development, management, organization and use of Information Systems. The contents of this book are based on a selection of the best papers presented at the Annual Conference of the ItAIS, that has been held in Paris, in December 2008. The book adopts an interdisciplinary approach, recognizing the need to harness a number of different disciplines in both the theory and the practice of information systems. The work here presented is comprehensive and up-to-date in this subject. The contributions to this volume aim to disseminate academic knowledge and might be particularly relevant to practitioners in the field.

Autoren/Hrsg.

D'Atri, Alessandro

Saccà, Domenico

Inhaltsverzeichnis

1;Foreword;5
2;Contents;7
3;Contributors;14
4;Introduction;26
5;Part I E-Services in Public and Private Sectors;30
5.1;Information Technology, Marketing and Organizational Factor in Corporate e- banking: A Qualitative Research;32
5.2;The Role of Customer Involvement in Library E- services;40
5.3;Technology as a Tool of Transformation: e- Cities and the Rule of Law;48
5.4;User Realities and the Future of e- government Services;56
5.5;The Use of Web Services for Inclusive Decision Process: Towards the Enhancement of e- Democracy;64
5.6;The Challenges of e-government Evaluation;73
5.7;Integration of Different Organizations and Stakeholders in E- services Design and Implementation: the Case of the Spider Card;81
5.8;B2G Electronic Invoicing as Enforced High Impact Service: Open Issues;89
5.9;Network Outcome as Trigger for the Evolution of a Design Network: Coordination Processes Between Actors and Objects;97
5.10;Governance and Organizational Aspects of an Experimental Groupware in the Italian Public Administration to Support Multi- Institutional Partnerships;105
5.11;Business Process Modelling Within the Cycle of Continuous Improvement;114
5.12;Information Extraction from Multimedia Documents for e- Government Applications;123
6;Part II Governance, Metrics and Economics of IT;131
6.1;Operations Strategy of Small Software Firms Using Open Source Software;132
6.2;IT Value in Public Administrations: A Model Proposal for e- Procurement;141
6.3;Value Assessment of Enterprise Content Management Systems: A Process- oriented Approach;150
6.4;A Maintenance Metric Model for Open Source Governance;158
6.5;Key Performance Indicators to Relate Knowledge Governance with Knowledge Process;166
6.6;Measuring Data Quality When Applying Data Swapping and Perturbation;175
6.7;Virtual Enterprise Transactions: A Cost Model;182
7;Part III Information and Knowledge Management;192
7.1;Effective Storage of Semantic Web Data;194
7.2;A Reference Architecture for Semantic Knowledge Coordination;201
7.3;Service-Based Networked Collaboration;210
7.4;How to Exploit Data Mining Without Becoming Aware of it;218
7.5;A Methodological Approach to Enable Cooperative Process Design Through Web Services;226
7.6;Toward an Effective and Efficient Query Processing in the NeP4B Project1;234
7.7;A Feature Ranking Component for GIS Architecture;242
8;Part IV IS Development and Design Methodologies;250
8.1;Managing Security Projects: Proposition of a Cost Model;251
8.2;Concern-Oriented and Ontology-Based Analysis of Information Systems;259
8.3;The LUMIR Project: Developing the GP’s Network Pilot Program in the Basilicata Region;268
9;Part V IS Theory and Research Methodologies;277
9.1;Epistemology of Information Systems: Time for Something New? Positivism, Interpretivism, and Beyond;279
9.2;Don Ihde’s ‘Soft’ Technological Determinism and Capabilities for IS Organizational Learning. The Case of a Competence Center;288
9.3;Simulations, Case Studies and Role Playing: From Cognitive Technologies to the Creation of New Learning Environments. The Experimental Proposals by Telematic University Guglielmo Marconi;296
10;Part VI Legal and Ethical Aspects of IS;305
10.1;Ethics Among Peers: From Napster to Peppermint, and Beyond;307
10.2;The Epistemology and Ethics of Internet Information;315
10.3;Electronic Medical Diary (EMD): Ethical Analysis in a HTA Process;323
10.4;Legal Issues in the Transition to Electronic Records in Health Care;331
10.5;Ethics in the Design and Use of “Best Practice” Incorporated in Enterprise Information Systems;337
10.6;The Protection of Minors in ICT Networks: The Liability of the Internet Providers;345
10.7;Supporting Access to Online Legal Information: Semantic Strategies;353
11;Part VII New Themes and Frontiers in IS Studies;361
11.1;Crisis! What Crisis?;362
11.2;Digital Forensic Investigations: A New Frontier for Informing Systems;370
11.3;Heterogeneous Information Model Unification as a Pre- requisite to Resource Schema Mapping;381
11.4;Agent Technologies in the Future Internet;389
11.5;Compliance Management is Becoming a Major Issue in IS Design;398
11.6;The MISE Project: A First Experience in Mediation Information System Engineering;406
11.7;Business Process Driven Solutions for Innovative Enterprise Information Systems;414
11.8;Semantics in the Age of the Data Deluge;422
12;Part VIII Organizational Change and Impact of IT;429
12.1;Managing IS Services with Something in Between Outsourcing and Insourcing: Buffer Organizations;431
12.2;Do Business Intelligence Systems Enforce Organizational Coordination Mechanisms?;438
12.3;Socio-Materiality as Lens to Study IT Driven Change;446
12.4;Changing Time Orientations in Organizations: A Role for ICT?;455
12.5;The Mediating Role of Technology-Based Training on Change Management Success. A Research in Progress;465
12.6;Measuring RFId Benefits in the Supply Chain;473
12.7;Actual vs. Planned ERP System Implementation Costs in Slovak and Slovenian Companies;481
13;Part IX Human Computer Interaction;489
13.1;Checking the Consistency, Completeness and Usability of Interactive Visual Applications by Means of SR- Action Grammars;491
13.2;Mind the Map: The Role of Shared Awareness in Effective User- Centered Design;499
13.3;An Experience About User Involvement for Successful Design;507
13.4;Visualizing Geographic Data on Mobile Interfaces: The Strategic Use of Colors and Color Intensity as Information Clues;515
13.5;A Peripheral Notification Display for Multiple Alerts: Design Rationale;524
13.6;The On-TIME User Interface;532
13.7;Designing Flexible User Interfaces;542
13.8;Interactions with Open Source Software: A Pilot Study on End Users’ Perception;551
14;Part X Strategic Role of IS;559
14.1;The Strategic Role of IT: A Case Study of Two Swedish Retail Companies;560
14.2;Patterns of Technochange Management in ERP Multisite Implementations;569