Chang Business Process Management Systems

Strategy and Implementation
Erscheinungsjahr 2005
ISBN: 978-1-4200-3136-2
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 304 Seiten

With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professionals who are presented with an integrated view on how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating its standards and service-oriented architecture. About the Author James Chang is the founder and president of Ivy Consultants, Inc. He has extensive experience implementing Enterprise Resource Planning (ERP)–enabled business solutions and process-centric integration solutions for Fortune 500 companies. Mr. Chang has written several articles on BPM and EAI. He graduated cum laude with a Bachelor of Science degree in operations research and industrial engineering from Cornell University.

Zielgruppe

Enterprise technology architects, BPM project managers, IT managers, systems analysts and designers. IT and management consultants focusing on ERP, EAI, BI, CRM, SCM, SRM, etc.

Autoren/Hrsg.

Chang, James F.

Fachgebiete

• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Software Engineering
• Mathematik | Informatik EDV | Informatik Daten / Datenbanken
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik

Inhaltsverzeichnis

Theories of Process Management

What is Process Management?

Early Process Concepts

Modern Process Management Theories

Total Quality Management Movement (TQM)

Six Sigma

Business Process Reengineering (BPR)

Comparing Business Process Reengineering (BPR), Total Quality

Management (TQM), and Six Sigma

Business Process Management

Business Process Management (BPM) Concepts

Business Process Management (BPM) Principles

Business Process Management (BPM) Practices

The Value of Information Technology (IT)

Convergence of Process-Focused Management Practices

Process Management Lifecycle

Overview of Business Process Management System

Key Capabilities of Business Process Management Systems (BPMS)

Introduction of the Process Layer

How Business Process Management Systems (BPMS) Can Benefit

Business Process Reengineering (BPR) Initiatives

How Business Process Management (BPM) Can Benefit Quality Programs

Data Integration Technology

Open Database Connectivity (ODBC)

Object Linking & Embedding Database (OLE DB)

Java Database Connectivity (JDBC)

Messaging-Based Integration Technology

Point-to-Point Messaging Process

Component-Based Integration Technology

Remote Procedure Call (RPC)

The Shift Toward Object-Oriented Programming

Advent of Component-Based Technology

Common Object Request Broker Architecture (CORBA)

Microsoft Component Technologies

Java Component Technologies

Summary

Workflow Technology

Different Types of Workflows

Workflow Reference Model

Differences Between Workflow Management System (WfMS) and

Business Process Management System (BPMS)

Different Types of Business Process Management Systems

Types of Business Process Management System (BPMS) Process

Data-Centric Integration Product

Application-Centric Integration Products

Process-Centric Integration Product

Future BPMS Developments

Business Process Management Systems (BPMS) Standards

Development of Business Process Management System (BPMS) Standards

Overview of the Process Definition Standards

Comparing XML Process Definition Language (XPDL), Business

Process Modeling Language (BPML), and Business Process Execution Language (BPEL)

Overview of Process Interaction Standards

Summary

Business Process Management Implementation Methodology

Lessons from Business Process Reengineering (BPR)

Business Process Management (BPM) Implementation Methodology

Phase 1 Commit

Phase 2 Research

Phase 3 Analyze

Phase 4 Design

Phase 5 Implement

Phase 6 Support

Conclusion