Service Systems

Concepts, Modeling, and Programming
2014
ISBN: 978-3-319-10812-4
Verlag: Springer International Publishing

Buch, Englisch, 94 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 1825 g

Reihe: SpringerBriefs in Computer Science

This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises.
Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics.
Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.

Zielgruppe

Research

Autoren/Hrsg.

Cardoso, Jorge

Poels, Geert

Lopes, Ricardo

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Software Engineering Modellierung, UML, SysML

Inhaltsverzeichnis

White-box Service Systems.- Conceptual Frameworks.- The LSS-USDL Model.- Modeling and Programming.- Tools and Applications.- Conclusions.