Buron / McDonald-Mann Giving Feedback to Subordinates

1. Auflage 2011
ISBN: 978-1-118-15510-3
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 32 Seiten, E-Book

Reihe: J-B CCL (Center for Creative Leadership)

If you're a manager with people who report directly to you, it's important that you give them feedback on their behavior and performance. Most of your employees want to do a good job. Many are unaware of the impact of their behavior on their job performance, for good or bad. Feedback from you, their manager, can help them identify what they are doing well and build on those skills, correct problems, and develop new abilities that improve not just their personal lives but also the organization in which they and you work. This guidebook will tell when you should give feedback, how you should deliver it, and how to manage its results.

Autoren/Hrsg.

Buron, Raoul J.

McDonald-Mann, Dana

Inhaltsverzeichnis

7 Why Give Feedback to Subordinates?
8 When to Give Feedback to Subordinates
12 How to Give Feedback to Subordinates
16 How to Build the Feedback Relationship
19 How to Structure the Feedback Session
21 How to Handle Feedback's Emotional Impact
25 Practice Makes Permanent
26 Subordinate Feedback Checklist
27 Suggested Readings
27 Background
29 Key Point Summary

Über Autor(innen)

This series of guidebooks draws on the practical knowledge that theCenter for Creative Leadership (CCL) has generated, sinceits inception in 1970, through its research and educationalactivity conducted in partnership with hundreds of thousands ofmanagers and executives. Much of this knowledge is shared-in a waythat is distinct from the typical university department,professional association, or consultancy. CCL is not simply acollection of individual experts, although the individualcredentials of its staff are impressive; rather it is a community,with its members holding certain principles in common and workingtogether to understand and generate practical responses to today'sleadership and organizational challenges.
The purpose of the series is to provide managers with specificadvice on how to complete a developmental task or solve aleadership challenge. In doing that, the series carries out CCL'smission to advance the understanding, practice, and development ofleadership for the benefit of society worldwide.
Raoul J. Buron is former director of feedback andcoaching at CCL. He also trained in the Leadership at the Peakprogram and the Awareness Program for Executive Excellence (APEX)at CCL's Colorado Springs campus. Prior to joining CCL, Raoul was atenured associate professor at the U.S. Air Force Academy and wasdirector of the Academy Cadet Counseling and Leadership DevelopmentCenter. He holds a Ph.D. in counseling psychology from theUniversity of Southern California.
Dana McDonald-Mann is a former lead trainer and seniorprogram associate on CCL's faculty. In that role she facilitatedassessment-related workshops at CCL and at client locations, andconducted one-on-one feedback sessions for managers and executives.She holds a Ph.D. in industrial/organizational psychology from theUniversity of Maryland, College Park.