Bernard COBIT® 5 - A Management Guide
1. Auflage 2012
ISBN: 978-90-8753-800-2
Verlag: Van Haren Publishing
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
E-Book, Englisch, 134 Seiten, WEB PDF
ISBN: 978-90-8753-800-2
Verlag: Van Haren Publishing
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Second, it is a high-level introduction to ISACA's open standard COBIT 5.0 that will encourage further study. This guide follows the process structure of COBIT 5.0.
This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance standards in the IT management domain. In addition, it provides students in IT and Business Administration with a compact reference to COBIT 5.0.
Autoren/Hrsg.
Weitere Infos & Material
1;Preface;6
2;List of figures;12
3;List of tables;13
4;CHAPTER 1 Introduction and executive summary;14
4.1;1.1Introduction;14
4.2;1.2What is governance of enterprise IT?;15
4.3;1.3Overview of this publication;19
4.4;1.4What to use? Where to start?;19
4.5;1.5Implementation tips;21
4.6;1.6Appendices;21
5;CHAPTER 2 The COBIT 5 principles;22
5.1;2.1Principle 1: Meeting Stakeholder Needs;23
5.2;2.2Principle 2: Covering the enterprise end-to-end;23
5.3;2.3Principle 3: Applying a Single, Integrated Framework;27
5.4;2.4Principle 4: Enabling a Holistic Approach;28
5.5;2.5Principle 5: Separating Governance from Management;32
6;CHAPTER 3 The goals cascade;34
6.1;Introduction;34
6.2;3.1Using the goals cascade;37
6.3;3.2Enterprise goal metrics;41
6.4;3.3IT-related goal metrics;41
6.5;3.4Drivers and benefits;44
7;CHAPTER 4 Detailed description ;48
7.1;4.1Overview of this section;48
7.2;4.2Process model;49
7.3;4.3Information model;50
7.4;4.4Organizational structures model;53
7.5;4.5Skills and competencies model;56
7.6;4.6Principles and policies model;57
7.7;4.7Culture, ethics, and behavior model;58
7.8;4.8Service capabilities model;59
8;CHAPTER 5 The process model;62
8.1;5.1The process model ;62
8.2;5.2Governance and management processes;66
8.3;5.3Process reference model;66
8.4;5.4Process reference guide;68
8.5;5.5Governance Domain: Evaluate, Direct, & Monitor;70
8.6;5.6Management Domain: Align, Plan, & Organize;73
8.7;5.7Management Domain: Build, Acquire & Implement;80
8.8;5.8Management Domain: Deliver, Service & Support;86
8.9;5.9Management Domain: Monitor, Evaluate & Assure;89
9;CHAPTER 6 Implementation guidance;92
9.1;6.1Introduction;92
9.2;6.2Considering the IT organization context;93
9.3;6.3Creating the right environment;94
9.4;6.4Recognizing pain-points and event triggers;95
9.5;6.5Enabling change;96
9.6;6.6A lifecycle approach;96
9.7;6.7Getting started: making the business case;98
10;CHAPTER 7 The process capability model;100
10.1;7.1Introduction;100
10.2;7.2Benefits of the changes;103
10.3;7.3Performing process capability assessments;103
11;Appendix a Detailed mappings;106
12;Appendix b Stakeholder needs ;112
13;Appendix c COBIT 5 vs. COBIT 4.1;118
14;Appendix dCOBIT 5 and ITGI’s five ;120
15;Appendix e Mapping between COBIT 5 and legacy ISACA frameworks;122
16;Appendix f About ISACA®;132
