The Conversation Manager

The Power of the Modern Consumer, the End of the Traditional Advertiser
1. Auflage 2012
ISBN: 978-0-7494-6659-6
Verlag: Kogan Page

Buch, Englisch, 224 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 351 g

Mobile devices, new digital technologies and the increasing popularity of social media all contribute to the ever-growing gap between internet-savvy consumers and traditional means of advertising. With the old tried and tested techniques no longer being effective, marketers, who do not want to fall behind, need to find novel ways to engage with the new-sprung breed of consumers. To do this, learning to listen and communicate with your consumers is critical.

Based on four years of primary research, The Conversation Manager explains the evolution of the modern consumer and clearly demonstrates why traditional advertising no longer works. Illustrated with an extensive number of examples of advertising campaigns, this book is full of practical tools to help you transform your company strategy and kick-start conversations with your customers.

Autoren/Hrsg.

Belleghem, Steven Van

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Werbung
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Marketing
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmenskommunikation

Inhaltsverzeichnis

Section - ONE: Together we are strong; Chapter - 01: The power of the modern consumer; Chapter - 02: The end of the 'traditional' advertiser; Section - TWO: The Conversation Manager; Chapter - 03: The new framework; Chapter - 04: Your brand deserves a lever; Chapter - 05: Advertising becomes activating; Chapter - 06: Observe, facilitate and participate in conversations; Section - THREE: I want to be a Conversation Manager!; Chapter - 07: The philosophy of the Conversation Manager; Chapter - 08: The Conversation Manager in practice; Chapter - 09: You have just 48 hours!

Über Autor(innen)

Belleghem, Steven Van
Steven Van Belleghem is a successful entrepreneur, academic, speaker and author. He is a Managing Partner of InSites Consulting, (a fast growing market research & consultancy firm), Professor at Vlerick Leuven Gent Management School and author of The Conversation Manager.

Steven Van Belleghem is a successful entrepreneur, academic, speaker and author. He is a Managing Partner of InSites Consulting, (a fast growing market research & consultancy firm), Professor at Vlerick Leuven Gent Management School and author of The Conversation Company.