Buch, Englisch, 416 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 629 g
Buch, Englisch, 416 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 629 g
ISBN: 978-0-7506-6465-3
Verlag: Routledge
Total Operations Solutions builds on concepts that were introduced in "Total Manufacturing Solutions", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.
Zielgruppe
- Managers, participants and practitioners involved in implementing excellence and change programmes<br><br>- Quality Managers and Practitioners and Operations management specialists, both in the manufacturing and service industries<br><br>- Professional management and training consultants<br><br>- Postgraduate and MBA specialising in quality, operational excellence, continuous improvement, supply chain management, operations management. (Both undergrads and postgrads could access this text with benefit. Now that Ops Mgt HAS to appear in u/g business courses- QAA directive- this text would provide students with an appropriate text for the second or third module on Ops Mgt.)
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Preface -- Acknowledgements -- 1 The Concept of Value -- 2 Why Total Operations Solutions? -- 3 Understanding Total Operations Solutions -- 4 Marketing and Innovation -- 5 Supply Chain Management -- 6 Environment and Safety -- 7 Infrastructure Facilities -- 8 Systems and Procedures -- 9 Intellectual Capital -- 10 Alignment of Methodology -- 11 Strategy for Improved Value -- 12 Data Collection and Gap Analysis -- 13 Implementing the Strategy -- 14 Case Studies -- 15 The Reflective Practitioner -- Appendix: 200 Questions -- Glossary -- Bibliography -- Index.
