2000 for Software and Systems Providers: An Engineering Approach
E-Book, Englisch, 328 Seiten
ISBN: 978-1-135-49106-2
Verlag: Taylor & Francis
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Written by engineers for engineers, the authors incorporate more than a decade of experience implementing ISO 9001 in engineering organizations of all types. They present a well-defined roadmap that any engineering organization can follow to secure the maximum benefits from the standard. Their roadmap has proven effective in small and large organizations, from Silicon-Valley-based startups to established defense contractors.
This volume dissects and analyzes each paragraph of ISO 9001 from an engineering perspective, clarifying the relationship to engineering practices and the potential benefits to the organization. This volume also stresses the relationships among the paragraphs, which can have a critical impact on the efficiency of the ISO implementation.
Zielgruppe
Project managers; engineering managers; program managers; senior and executive management; directors; acquisition specialists; testing staff; quality assurance and configuration management personnel; training specialists; systems and software consultants; auditors; and software, hardware and systems engineers involved in writing or implementing procedures based on the approach and requirements of ISO 9001.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
A BRIEF ORIENTATION
An Implementation Roadmap
Paragraph 4.1 a: Identify the Processes
Paragraph 4.1 b: Determine the Interactions
Paragraph 4.1 b: Determine the Sequence of Processes
Paragraph 4.1 c: Map the Organization's Processes against the Standard
Paragraph 4.1 d: Planning and Communication
Paragraph 4.1 e: Monitor and Measure
Paragraph 4.1 f: Execution
Representing the Implementation Process
Charting an Alternate Path through the Paragraphs
Recommendations for Implementers: Establishing ISO 9001 as a
Framework
Recommendations for Maintainers in Software Organizations:
Addressing the Changes
Selecting a Scope
To Register or Not To Register?
Selecting a Registrar
Terminology and Definitions
What Is in a Name: ISO 9000 and Standard
Quality and Quality Management System
Shall, Should, and Other Formalities
Requirements versus Design: How Flexible Is the Standard?
Effective
Ensure
The Purpose of ISO 9001
Registrars and Registration
SECTION II ISO 9001: A PARAGRAPH-BY-PARAGRAPH ANALYSIS
The Structure of ISO 9001
Paragraph 4: Quality Management System
Paragraph 4.1: General Requirements
Paragraph 4.2: Documentation Requirements
Paragraph 4-Summary
Paragraph 5 Management Responsibility
Paragraph 5.1 Management Commitment
Paragraph 5.2 Customer Focus
Paragraph 5.3 Quality Policy
Paragraph 5.4 Planning
Paragraph 5.5 Responsibility, Authority, and Communication
Paragraph 5.6 Management Review
Paragraph 6 Resource Management
Paragraph 6.1 Provision of Resources
Paragraph 6.2 Human Resources
Paragraph 6.3 Infrastructure
Implementation Considerations
Paragraph 6.4 Work Environment
Paragraph 7: Product Realization
Paragraph 7.1 Planning of Product Realization
Paragraph 7.2 Customer-Related Processes
Paragraph 7.3: Design and Development
Paragraph 7.4 Purchasing-A Brief Note
Paragraph 7.5 Production and Service
Paragraph 7.5.2: Validation of Processes for Production and
Service Provision
Paragraph 7.4 Purchasing
Paragraph 7.6: Control of Monitoring and Measuring Devices
Paragraph 7 Conclusions
Paragraph 8: Measurement, Analysis, and Improvement
PARAGRAPH 8.1 GENERAL
Paragraph 8.2 Monitoring and Measurement
Paragraph 8.3 Control of Nonconforming Product
Paragraph 8.4 Analysis of Data Implementation Considerations
Paragraph 8.5 Improvement
Paragraph 8.5.3 Preventive Action
SECTION III THE APPENDICES
Appendix A A Brief History of ISO 9001 from 1987 to 2000
About ISO 9000-3
Rules for Claiming Conformity under ISO 9001:1987 and ISO 9001:1994
Appendix B Rules for Claiming Conformity under ISO 9001:2000
A Problem: Organization or Company?
Implications for Software
Appendix C Achieving Compliance with Paragraph 4.1
Appendix D A Template for Procedures
Appendix E A Case Study: One Approach to Life Cycles
About the Company: ABC Systems
The Product Life Cycle as a Text-Based Procedure
The Product Life Cycle as a Process Map
The Product Life Cycle as a Table of Responsibilities and Deliverables
Appendix F Implementation as a Managed Process
Introduction to the Elements of a System
The Implementation Process
Implementation Planning
The Implementation Plan and Project File
Supporting the Implementation
Corrective Action
Profile of an Implementation Manager
Samples
The Implementation Model
Development Processes and Procedures
Appendix G Mapping the Standard to Core Competencies
Core Processes and ISO 9001
Functional Priorities
Appendix H A Sample Questionnaire for Registrar
Selection
Comments and Questions
About the Authors
