E-Book, Englisch, 288 Seiten
Reihe: Routledge Studies in Employment and Work Relations in Context
Baladacchino Global Tourism and Informal Labour Relations
Erscheinungsjahr 2013
ISBN: 978-1-134-73066-7
Verlag: CRC Press
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
The Small Scale Syndrome at Work
E-Book, Englisch, 288 Seiten
Reihe: Routledge Studies in Employment and Work Relations in Context
ISBN: 978-1-134-73066-7
Verlag: CRC Press
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.